Multiple BSOD at a time, ntoskrnl.exe+75c00


  1. Posts : 11
    Windows 7
       #1

    Multiple BSOD at a time, ntoskrnl.exe+75c00


    Hi, could somebody please take a look at the zip file i'm attaching here and tell me what to do to fix my computer? I have uninstalled a number of drivers that may cause the crash, but my computer is still laggy and has another potential crash soon.

    Thank you very much!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The BSOD is caused by Hotspot Shield.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}
    
    *** WARNING: Unable to verify timestamp for hssdrv6.sys
    *** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
    Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )
    
    Followup: MachineOwner
    ---------
    I would suggest you to uninstall it. VPN is troublesome sometimes.
      My Computer


  3. Posts : 11
    Windows 7
    Thread Starter
       #3

    Yeah, I uninstalled that one already. Thank you!

    I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Fatchoco said:
    Yeah, I uninstalled that one already. Thank you!

    I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!
    If you want a debugging on those, post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  5. Posts : 11
    Windows 7
    Thread Starter
       #5

    Yeah, I mean among the 4 crashed I had yesterday, one was from my video card. The earliest one. So if you could help me, that would be great! Thanks!!!!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Dont panic. None of your earlier BSODs caused by the GPU. Let us know how it is running after uninstalling Hotspot.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff9801f0a2ed0, 2, 0, fffff88006f3de91}
    
    *** WARNING: Unable to verify timestamp for hssdrv6.sys
    *** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
    Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )
    
    Followup: MachineOwner
    ---------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}
    
    *** WARNING: Unable to verify timestamp for hssdrv6.sys
    *** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
    Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )
    
    Followup: MachineOwner
    ---------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff980148d6ed0, 2, 0, fffff88006e8fe91}
    
    *** WARNING: Unable to verify timestamp for hssdrv6.sys
    *** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
    Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )
    
    Followup: MachineOwner
    ---------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41284, 9a12001, 8996, fffff70001080000}
    
    Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
    
    Followup: MachineOwner
    ---------
      My Computer


 

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