BSOD when loading video file or song


  1. Posts : 6
    Windows 7 Home Premium 32bit
       #1

    BSOD when loading video file or song


    It has been going on for the last two weeks.
    The computer will appear a BSOD when I am playing video either it is online or offline.
    Before this happen, the video file I am playing will have crappy sound.

    I have tried to reformat my computer but the issues are still there.

    While screening through other thread, I have included the other steps or tests recommended by other:
    1) Done the Duplex Secure Check - The uninstall button is gray.
    2) Done the system file clear up to help clear up any file system corruption
    Last edited by yapshin; 09 May 2013 at 11:32. Reason: Update for the thing I have
      My Computer


  2. Posts : 181
    Windows 7
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {bc2d0db5, 2, 8, bc2d0db5}
    
    Probably caused by : pacer.sys ( pacer!PcFilterSendNetBufferLists+256 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    pacer.sys is Windows QoS Packet Scheduler driver

    As you said if the symptoms prior to the BSOD is crappy sound, maybe we can start there:
    Code:
    start    end        module name
    95824000 95965000   CHDRT32    (deferred)             
        Image path: \SystemRoot\system32\drivers\CHDRT32.sys
        Image name: CHDRT32.sys
        Timestamp:        Thu Jan 27 11:35:00 2011 (4D40F5F4)
        CheckSum:         0013BF8B
        ImageSize:        00141000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    as it is quite old too
    Conexant - Support

    also, while you're at it, it's best to uninstall DAEMON Tools as it's causing BSOD often
    Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
    and then...
    Start Menu\Programs\ѸÀ×Èí¼þ Public:Start Menu\Programs\ѸÀ×Èí¼þ Public
    Start Menu\Programs\ѸÀ×Èí¼þ\ѸÀ×VIP×ðÏí°æ Public:Start Menu\Programs\ѸÀ×Èí¼þ\ѸÀ×VIP×ðÏí°æ Public
    Start Menu\Programs\迅雷软件 Public:Start Menu\Programs\迅雷软件 Public
    Start Menu\Programs\迅雷软件\迅雷7 Public:Start Menu\Programs\迅雷软件\迅雷7 Public
    Start Menu\Programs\阿里旺旺 Public:Start Menu\Programs\阿里旺旺 Public
    I wonder what these are

    cheers
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Hi,

    But the problems exist before I have installed the Daemon tools but I will uninstall and see whether it is working.
    And the rest of the files are just download manager in Chinese version which do not give me any problems prior this.
    (Have been using this for years and I only face this problem now)

    These symptoms just suddenly appeared. And the BSOD keeps happening when I am watching video files especially through online. But the crappy sound will keep happening whenever I start loading any media files.
      My Computer


  4. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    And I have uninstalled all the programs being refer above, however the problems still persist. And the sound is becoming more crappy like keep lagging or looks like speaking in a robot voice.
    Another symptom I found out is my computer is processing slower than the usual. And the internet browser respond much slower than the usual.
      My Computer


  5. Posts : 181
    Windows 7
       #5

    any new BSOD occured?
    might get more info if there are any new dmp files generated

    I'll go check with someone else to take a look into your problem
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    OK to start lets have you preform a clean boot there is a lot of stuff starting to run when you boot that doesn't need to be running and may be contributing to your problem:
    Troubleshoot Application Conflicts by Performing a Clean Startup

    Next run the system file checker to hopefully clear up any file system corruption that may have occured:

    SFC.EXE /SCANNOW
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
    In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
    If it says anything other than "no violations found" run the same command two more times, if after the last run it still says anything other than "no violations found" please run the SFC at boot:

    SFC /SCANNOW : Run in Command Prompt at Boot

    after that is done please run a check disk again run this command from an elevated command prompt:

    Code:
    chkdsk /f /r
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Done the two tests suggested by Dsprague. Everything looks back to normal again but the sound is still crappy occasionally(not as frequent as previously). Hopefully, it can last till my new laptop arrives.
    Just upload the Video Memory Stress and the new test result.
    Changing video mode to 640x480x16...OK
    [5/9/2013 8:41:36 PM] Test started for "Primary Display Driver (Intel(R) HD Graphics Family)"...
    Trying 16bpp RGB:565 mode...OK
    Trying 16bpp RGB:555 mode...NOT SUPPORTED (Code: 80004001)
    Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
    Trying 32bpp RGB:888 mode...OK
    Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
    [5/9/2013 8:46:44 PM] Pass completed (0 errors found).
    Last edited by yapshin; 09 May 2013 at 20:58.
      My Computer


 

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