New
#11
Attached everything.
Thank you very much.
Attached everything.
Thank you very much.
Sorry I thought you another BSOD, but anyhow, I will show the other information from the other BSOD you requested.
Code:BugCheck 3B, {c0000005, fffff8800110a777, fffff8800e86b920, 0} Probably caused by : fltmgr.sys ( fltmgr!FltAcquirePushLockShared+17 )It appears the Symantec Real Time Storage Protection driver is conflicting with the Windows filesystem filter drivers, the driver is also part of the Norton program package, use the same removal tool in my first post to remove this program.Code:1: kd> lmvm SRTSP64 start end module name fffff880`174b5000 fffff880`17574000 SRTSP64 T (no symbols) Loaded symbol image file: SRTSP64.SYS Image path: \SystemRoot\System32\Drivers\NISx64\1309010.00E\SRTSP64.SYS Image name: SRTSP64.SYS Timestamp: Mon Jul 02 19:20:28 2012 (4FF1E66C) CheckSum: 000B7546 ImageSize: 000BF000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thank you very much. :)
May only the first BSOD left 012713-9594-01.dmp.
Could you please help me with that too?
Here's a few more drivers which I have found:Code:BugCheck 3B, {c0000005, fffff80003876944, fffff8800c89c000, 0} Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+d4 )
Your Norton Internet Security driver is also causing problems, again please remove this program with the Norton Removal Tool which has already been provided.Code:3: kd> lmvm SYMEVENT64x86 start end module name fffff880`04357000 fffff880`0438f000 SYMEVENT64x86 T (no symbols) Loaded symbol image file: SYMEVENT64x86.SYS Image path: \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS Image name: SYMEVENT64x86.SYS Timestamp: Tue Nov 22 18:30:48 2011 (4ECBEA58) CheckSum: 00030D61 ImageSize: 00038000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Symantec Heuristics Driver is causing a few problems, and this part of the Norton program package, best to remove the program using the Norton Removal Tool.Code:3: kd> lmvm BHDrvx64 start end module name fffff880`0469b000 fffff880`047f2000 BHDrvx64 T (no symbols) Loaded symbol image file: BHDrvx64.sys Image path: \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.6.2.10\Definitions\BASHDefs\20130116.013\BHDrvx64.sys Image name: BHDrvx64.sys Timestamp: Fri Jan 11 18:50:17 2013 (50F05EE9) CheckSum: 00157CEA ImageSize: 00157000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Summary:
*Norton seems to be causing many problems, there's four Norton related drivers, among all the BSODs analyzed, so remove the program entirely using the Norton Removal Tool (see first post).
*Check for updates for your network adapter.
*Update driver for nVidia graphics card.
Thank you very much for your help. :)
I'll go tomorrow and remove the Norton and update the drivers.
Very welcome and good :)