Strange BSOD, W7-64

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  1. Posts : 23
    Windows 7 Ultimate x64
       #1

    Strange BSOD, W7-64


    Hi all. Sorry for my English.
    I have serious strange problem.
    I have two HP DC7800 workstations at home (win7-64bit, e8400, hd6570, 4gb, one 500gb hdd, other 630gb hdd).
    So, these computers hard working every day (photoshop, premiere, outlook, etc.).
    And..... 5 days ago i have had very bad surprise. In one hour i get 4 BSOD's from one machine!!!
    Scenario:
    received new email in outlook, answerred. BSOD.
    restart automatically, loading windows, login- BSOD.
    restart automatically, loading in safe mode- loading stops at classpnp.sys file.
    turn computer off- turn computer on- loading normally, but at screen was only mouse cursor in black background.
    turn off- turn on- finally loaded, everithing fine to the present. 5 days of work without any problems.
    i have tested memory with Memtest for 10 passes. No errors.
    i have tested CPU with stress test. No errors.
    I have checked HDD for errors, everything is good, no errors in SMART too.

    I have downloaded BlueScreenView application:

    BSOD N.1:

    050413-22120-01.dmp
    2013.05.04 01:54:47
    CRITICAL_OBJECT_TERMINATION
    0x000000f4
    00000000`00000003
    fffffa80`076c2b30
    fffffa80`076c2e10
    fffff800`02f9b350
    ntoskrnl.exe
    ntoskrnl.exe+75c00
    NT Kernel & System
    Microsoft® Windows® Operating System
    Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    x64
    ntoskrnl.exe+75c00
    C:\Windows\Minidump\050413-22120-01.dmp 2 15 7601 275.560

    BSOD N.2:

    050413-20592-01.dmp
    2013.05.04 01:59:16
    PAGE_FAULT_IN_NONPAGED_AREA
    0x00000050
    ffffffff`ffffffe0
    00000000`00000001
    fffff800`02ccfd9c
    00000000`00000000
    ntoskrnl.exe
    ntoskrnl.exe+75c00
    NT Kernel & System
    Microsoft® Windows® Operating System
    Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    x64 ntoskrnl.exe+75c00
    C:\Windows\Minidump\050413-20592-01.dmp 2 15 7601 275.560

    BSOD N.3:

    050413-23259-01.dmp
    2013.05.04 02:06:00
    SYSTEM_SERVICE_EXCEPTION
    0x0000003b
    00000000`c0000005
    fffff800`02fc0833
    fffff880`08fd5f70
    00000000`00000000
    ntoskrnl.exe
    ntoskrnl.exe+75c00
    NT Kernel & System
    Microsoft® Windows® Operating System
    Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    x64 ntoskrnl.exe+75c00
    C:\Windows\Minidump\050413-23259-01.dmp 2 15 7601 275.560

    BSOD N.4:

    050413-21247-01.dmp
    2013.05.04 02:32:11
    MEMORY_MANAGEMENT
    0x0000001a
    00000000`00000031
    fffffa80`03fa2280
    fffff880`0845e000
    fffff8a0`00ffe0cf
    ntoskrnl.exe
    ntoskrnl.exe+75c00
    NT Kernel & System
    Microsoft® Windows® Operating System
    Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    x64 ntoskrnl.exe+75c00
    C:\Windows\Minidump\050413-21247-01.dmp 2 15 7601 271.432



    So.... Can this be software problem? Or it seems to be hardware?
    Many thanks..
      My Computer


  2. Posts : 181
    Windows 7
       #2

    at least upload the dump files...read this first:
    Blue Screen of Death (BSOD) Posting Instructions
    then we'll see if we can be any help :)
      My Computer


  3. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #3

    OK, thank You, there it is:
      My Computer


  4. Posts : 181
    Windows 7
       #4

    I don't see MSINFO file, can you please look it up and upload here also?
      My Computer


  5. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #5

    OK, i will try one more time. Just SF checker stops when should detect Serial ports.
      My Computer


  6. Posts : 181
    Windows 7
       #6

    Uh oh.

    STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION
    Usual Causes: ? (in my experience, malware/possibly viruses)

    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes: System service, Device driver, graphics driver, ?memory

    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes: Device driver, memory, kernel

    F4 Bugcheck, means something abruptly terminates an essential Windows process, causing the whole system to crash.
    in your case, csrss.exe
    In my experience, this is mainly caused by malwares. But we need that MSINFO to look for the cause, too

    - Scan the computer for viruses and malwares using MSE and Malwarebytes.
    Microsoft Security Essentials | Protect against viruses, spyware, and other malware
    Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer --> DO NOT activate free trial
    Install, update, do a full scan.

    - Some of the windows components are failing (i.e. lsm.exe from the dump file). Better check Windows System File integrity
    from command prompt, do these two commands:
    chkdsk /r /f
    SFC /scannow --> if the result is other than "no violations detected" run it again 2 more times

    I'll go see if the other is available to help

    BSOD ANALYSIS
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa80076c2b30, fffffa80076c2e10, fffff80002f9b350}
    
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffffffffffffe0, 1, fffff80002ccfd9c, 0}
    
    
    Could not read faulting driver name
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4518f )
    
    Followup: MachineOwner
    ---------
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002fc0833, fffff88008fd5f70, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpDispatchReplyToPort+6f )
    
    Followup: MachineOwner
    ---------
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {31, fffffa8003fa2280, fffff8800845e000, fffff8a000ffe0cf}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+71d1 )
    
    Followup: MachineOwner
    ---------
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
      My Computer


  7. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Here is full SF checker folder:
      My Computer


  8. Posts : 181
    Windows 7
       #8

    well well well, look what you've got in your startup list:
    Code:
    C:\Windows\system32\V0530Ext.ax	c:\windows\system32\regsvr32.exe /s c:\windows\system32\v0530ext.ax	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    I am most definitely sure this is a malware
    Can you boot to Safe Mode with Networking?
    it's best to run the scan from there.
      My Computer


  9. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #9

    OK now i will do that!
      My Computer


  10. Posts : 181
    Windows 7
       #10

    Looking forward to your result :)
      My Computer


 
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