Various BSOD and file access problems

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #11

    OK, sorry about that. I've removed that now.

    I'm still not sure that the board is OK as when I booted up the other day, the NIC wasn't working although the lights were flickering but Windows said the cable was disconnected, which it wasn't. After shutting down, disconnecting a device from the IDE port and rebooting it started working again but I don't see why they should be connected and I just hope that this board isn't dying on me. Anyway, hopefully we can sort out any software issues and see if it's OK after that.

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85428
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {65A63BCD-FE8D-4698-99BD-6AF774707FE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{65A63BCD-FE8D-4698-99BD-6AF774707FE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85428</PID><PIDType>5</PIDType><SID>S-1-5-21-1524521622-1837298333-669559819</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.80</Version><SMBIOSVersion major="2" minor="6"/><Date>20111227000000.000000+000</Date></BIOS><HWID>1E6E0600018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-2057-7601.0000-1422013
    Installation ID: 022240734634636810859856443402317181606651187966371256
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 22/05/2013 21:06:15
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: MgAAAAAABgABAAEAAAABAAAAAQABAAEA6GEmUZSywr9U+XTEEDMkHPrAFM6qDqpRQho=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      AAFT   ALASKA  OEMAAFT 
      MCFG   ALASKA  A M I
      SSDT   AMD     POWERNOW
      My Computer


  2. Posts : 2,663
    Windows 8.1 Pro x64
       #12

    Nice try, but changing from the Daz loader to RemoveWAT doesn't alter the fact that your Windows installation is counterfeit :)
      My Computer


  3. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #13

    I'm confused as I just uninstalled the dodgy licence and as far as I'm aware I'm now in the 30-day grace period. I certainly haven't installed RemoveWAT but if you're saying that's there I'll be happy to remove it.
      My Computer


  4. Posts : 2,663
    Windows 8.1 Pro x64
       #14

    Hi Doveman,

    In that case it looks like I owe you an apology. You currently have the default key in your Windows installation which can never be activated, you're sitting in the 30 day grace period at the moment. The default key is used as part of the RemoveWAT exploit. There are also errors in your MGADiag log that I thought were the ones when the RemoveWAT exploit was present but having looked again, I can see this isn't the case.

    I apologise for making this assumption but hope you can understand why I made it.

    The errors in your MGADiag log indicate that you don't have KB971033 installed so you will need to install that:

    http://support.microsoft.com/kb/971033

    In addition to the above, whilst its great that you've removed the illegal license from your computer, you will need to get a genuine license before I can continue helping you as at the moment there's no stopping you from using the Daz loader again when I've finished helping you :)

    Tom
      My Computer


  5. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #15

    No problem, I can of course understand you making this assumption.

    I appreciate your position but wish to try and satisfy myself that the board isn't faulty before activating my licence, so will report back when I've done that.
      My Computer


  6. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Just to let you know I've pretty much given up on that installation and started from scratch. It was completely locking up my PC when opening IE and I had to hard reset, so that pushed me to start again.

    There's also a fair bit of software (Virtualbox, XP Mode) installed that I've decided is unnecessary, so it's probably easier to start again rather than try and ensure these programs and their drivers, etc are completely removed.

    I've still got the old install as I'm using a dual-boot but it's probably not worth wasting any more time on.

    I have activated my licence with the fresh install. I've never understood the reason for the automated phone system, where I have to type in 10 blocks of numbers on my phonepad, then it gives me another 10 blocks which I have to enter in Windows. Other than verifying I'm human, I can't see why Windows can't do this exchange automatically over the Internet but I guess there must be a good reason.

    Anyway, hopefully I won't run into any more problems with my fresh install but if I do I'll start a new thread (and post my MGADiag then) so please feel free to close this thread.

    Thanks.
      My Computer


  7. Posts : 2,663
    Windows 8.1 Pro x64
       #17

    Hi doveman007,

    Sorry to hear it's giving you so many problems but a clean install sounds like the best way forward, glad it's all running nicely now.

    The phone activation exists for people who don't have internet connection, or for those who's online activation isn't working, it's just a fallback really. Didn't your computer activate over the internet?

    Feel free to drop me a PM if you ever need anything :)

    Tom
      My Computer


  8. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Thanks Tom,

    The fresh install does seem to be fine, albeit I haven't really installed any software yet. However, IE10 is working normally, so I'm fairly sure that the other install's problems were software (maybe driver) rather than hardware related. I'm going to use EaseUS ToDo Backup as I go along installing the software, so that I can easily revert if something goes wrong :)

    I do have internet activation but it said it couldn't activate or something and told me to use the automated phone system. Anyway, all done now so no worries.

    Thanks for your help, I'm sure I'll be back here sometime with some other problems
      My Computer


  9. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Hi Tom

    I said I'd probably be back and here I am

    Even with my fresh install of Windows I'm getting the same errors as before when trying to install Word Viewer.

    More worryingly, I've just started getting BSOD. The last thing I installed was Plex Media Server, so it might be related but I think that's fairly well supported so it shouldn't be a problem.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional information about the problem:
    BCCode: c5
    BCP1: 0000000000000008
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800033C2B05
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\063013-36535-01.dmp
    d:\temp\user\WER-58079-0.sysdata.xml

    Please find my MGADIAG output below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FX8WW-PGVVM-W69YC
    Windows Product Key Hash: G0IoKNtQuZbGXRpYTtNcJHSLzAU=
    Windows Product ID: 00426-OEM-9402076-14585
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {81C96419-83A1-465B-990C-7E216FE37F5C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{81C96419-83A1-465B-990C-7E216FE37F5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W69YC</PKey><PID>00426-OEM-9402076-14585</PID><PIDType>8</PIDType><SID>S-1-5-21-4142153632-2294863933-3660688552</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.80</Version><SMBIOSVersion major="2" minor="6"/><Date>20111227000000.000000+000</Date></BIOS><HWID>C4C40D00018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 022a1afb-b893-4190-92c3-8f69a49839fb
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00188-020-714585-02-2057-7601.0000-1522013
    Installation ID: 021421644982079965039632274962335092902774918673131413
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W69YC
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 30/06/2013 08:59:06
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:1:2013 13:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAQABAAAAAwABAAEAln0mUdBaEDNU+SQclLJ0xMK/+sAUzo4Lqg6qUZpi5qVCGg==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    AAFT ALASKA OEMAAFT
    MCFG ALASKA A M I
    SSDT AMD POWERNOW



      My Computer


  10. Posts : 127
    Windows 7 Ultimate x64
    Thread Starter
       #20

    It does seem that Plex might be the problem, as without that running I was able to defrag my D: data partition and then my C: partition, each of which took several hours and encountered no problems, so it doesn't seem like there's any issues with reading/writing from the HDD.

    I just launched Plex again and started it scanning my folders for media and the PC locked up within about 10 minutes whilst I was browsing with IE and I had to do a hard reset (no BSOD this time though).

    Also, even without Plex running I'm having a weird issue with IE, in that I've opened several tabs but when I click on two of them it doesn't switch to them and stays on the current tab. I can't close those two tabs either.

    EDIT: Regarding the Wordview install problem, I've tried adding Full Control permissions for Everyone to both CU\Software\Microsoft\Office and LM\Software\Microsoft\Office but I'm still getting the same errors when trying to install it.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:53.
Find Us