BSOD After Replacing Battery on Laptop, Power Driver Failure

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  1. Posts : 7
    Windows 7 Home Premium 64bit.
       #1

    BSOD After Replacing Battery on Laptop, Power Driver Failure


    I've read around a bit but nothing seems to be fixing my problem. My battery on my laptop died a few months back. I got the battery replaced last month and ever since I've been experiencing the BSOD for power driver failure once or twice a day. It rarely occurs while the laptop is in use. It's only when I open the laptop to restore it from sleep that I find it has crashed. Any help will be greatly appreciated. Thanks!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hello and welcome to Seven Forums.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Have you reported this issue to the place you got the battery replaced from?

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa80080b0060, fffff80004fb53d8, fffffa800fa97950}
    
    Probably caused by : pci.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80080b0060, Physical Device Object of the stack
    Arg3: fffff80004fb53d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800fa97950, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: fffff88000e00000 pci
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF80004FBBFB0
    
    STACK_TEXT:  
    fffff800`04fb5388 fffff800`02eff8c2 : 00000000`0000009f 00000000`00000003 fffffa80`080b0060 fffff800`04fb53d8 : nt!KeBugCheckEx
    fffff800`04fb5390 fffff800`02e9a84c : fffff800`04fb54d8 fffff800`04fb54d8 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0
    fffff800`04fb5430 fffff800`02e9a6e6 : fffffa80`0c2e6ab8 fffffa80`0c2e6ab8 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`04fb54a0 fffff800`02e9a5ce : 0000019a`b2042536 fffff800`04fb5b18 00000000`00ac8877 fffff800`0300e168 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`04fb5af0 fffff800`02e9a3b7 : 0000005c`03767bc6 0000005c`00ac8877 0000005c`03767b26 00000000`00000077 : nt!KiTimerExpiration+0x1be
    fffff800`04fb5b90 fffff800`02e8790a : fffff800`0300ae80 fffff800`03018cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`04fb5c40 00000000`00000000 : fffff800`04fb6000 fffff800`04fb0000 fffff800`04fb5c00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    
    BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !irp fffffa800fa97950
    Irp is active with 5 stacks 3 is current (= 0xfffffa800fa97ab0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa800b275050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     \Driver\NETwNs64
    			Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa80084454f0 00000000 fffff800030dc200-fffffa800d1c7f90 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    			Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800d1c7f90
    Update the Driver below:
    Code:
        Image name: NETwNs64.sys
        Timestamp:        Thu Aug 04 06:28:26 2011 (4E39E7AA)
    Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 Driver Reference Table - NETwNs64.sys

    Basic checks: Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
    3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64bit.
    Thread Starter
       #3

    Thanks for the help. Here are the two files you asked for. I'm currently going through the other items you provided.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Will wait for the results, good luck.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit.
    Thread Starter
       #5

    I had three of the things on the Intel link out of date. Downloaded the updates and left my laptop in sleep mode overnight. Haven't had a BSOD yet. Definitely would have expected one if not two by now. Seems like my problem may be solved. Thanks a lot for your help!!!
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Wait and observe for a week before marking as solved :)
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64bit.
    Thread Starter
       #7

    The BSOD held off for a few days but it happened again tonight on me.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Hmm upload new reports.
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 64bit.
    Thread Starter
       #9

    I think I got it all here.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    I will take a look at them ASAP.

    Please bump the thread if I haven't replied in 24 hours.
      My Computer


 
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