Random BSOD's over the last couple of days.

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  1. Posts : 55
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    Man! I am going to be banned for being such a technotard.
    The minidump directory was empty. I tried again with the zip but I think it is pretty much like the last one. I tried to include the minidump direstory into the zip but it wouldn't go saying that it was empty.
      My Computer

  2.    #12

    Do you have any file removal programs enabled or installed? Any scheduled disk cleanups? These will remove the Minidumps.

    Ensure the your settings are the same as seen in Step #6 - Dump Files - Configure Windows to Create on BSOD
      My Computer


  3. Posts : 55
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    Ah yes. I so use Advanced System Care. I will have to disable that.

    Thanks, Rich
      My Computer

  4.    #14

    Okay, hopefully you will be able to upload your dump files.

    On a side note, I wouldn't recommend using any registry cleaners or performance programs at all - Registry Cleaner Tests - Why NOT To Use One!
      My Computer


  5. Posts : 55
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    Thanks so much X-Bluerobot! I followed your suggestion and disabled the registry cleaner and also deselected anything that looked like it might delete anything to do with log or error files. I hopefully now have something you can use. Thanks again for all of your help.
      My Computer

  6.    #16

    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    
    Probably caused by : iaStor.sys ( iaStor+2cdb1 )
    Code:
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    Code:
    0: kd> lmvm iaStor
    start             end                 module name
    fffff880`0100d000 fffff880`013af000   iaStor   T (no symbols)           
        Loaded symbol image file: iaStor.sys
        Image path: iaStor.sys
        Image name: iaStor.sys
        Timestamp:        Fri May 20 17:52:24 2011 (4DD69C48)
        CheckSum:         0008CA08
        ImageSize:        003A2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Intel Rapid Storage driver (form part of your ACHI/RAID driver) is causing problems, this driver is well-known to cause problems with several operating systems.

    I would remove the driver completely using these steps:
    1. Go to Device Manager
    2. Expand Disk Devices, remove the drivers for each device.
    3. Reboot
    4. Windows will auto-configure the driver msahci.sys

    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`06a17000 fffff880`074c2000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Mar 15 01:37:00 2013 (51427B3C)
        CheckSum:         00A8D47C
        ImageSize:        00AAB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update to the latest WHQL driver, which has been tested by Microsoft for compatibility:

    Version: 320.18
    Release Date for Desktops and Notebooks : May 23rd 2013
    In Device Manager: 9.18.13.2018

    Remove:

    Code:
    Start Menu\Programs\Advanced SystemCare 6
    Start Menu\Programs\IObit Malware Fighter
    Start Menu\Programs\Norton
    Start Menu\Programs\Norton Security Suite
    Norton is a known cause for BSODs with Windows 7, please remove the program with the Norton Removal Tool, then use the Revo Uninstaller to remove the other two programs, which are more likely to cause further problems for your system.

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:
      My Computer


  7. Posts : 55
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    Thank you so much X Bluerobot!!!!
    I have all but the first suggestion completed and I just wanted to double check before I take that step.
    On my Device Manager it calls id "Disk drives" rather than "Disk devices". I assume we are talking about the same thing, but I wanted to be sure.
    So I go into each of my 4 hard drives and remove the drivers? Then reboot and Windows will take care of the rest? Is that correct?

    Thanks again, Rich
      My Computer

  8.    #18

    Yes, it should work, upon reboot Windows will automatically configure it's own drivers.
      My Computer


  9. Posts : 55
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Thanks again for all of your help X Bluerobot! I have followed all of your suggestions and things so far are running smoothly. I have one last question. Do you feel that the free version of MalwareBytes and Revo are good enough, or would it worthwhile buying the paid version?
      My Computer

  10.    #20

    The Revo is just a free trail, I usually only recommend it when removing programs which are known to cause problems, most programs will have their own removal tools. I tend to just remove the program through the Windows Control Panel.

    I use Malwarebytes (Free), SuperAntiSpyware (Free) and Microsoft Security Essentials, all fully updated with the latest security definitions and have had no problems at all.

    Glad everything seems to be running fine :)
      My Computer


 
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