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15 May 2013 | #1 |
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Bluescreens with no obvious cause?
My computer bluescreened twice today. I made a topic about this about a week ago, but didn't have dump files. I think I got everything this time, but I'm not completely sure. I uninstalled steam and anything that could have made changes to my computer, but still got the blue screen. Today I wasn't doing much when it happened. Earlier today was when I was googling something and just now when I was looking through programs on my computer. It's kind of scary when it happens. ):
Will I be able to fix my computer? Would doing a system restore fix anything? |
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15 May 2013 | #2 |
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Norton
Code:
BHDrvx64.sys Wed Apr 10 11:39:03 2013 (5164FAF7) ENG64.SYS Thu Dec 20 15:24:21 2012 (50D2D945) EX64.SYS Thu Dec 20 15:22:39 2012 (50D2D8DF) EraserUtilRebootDrv.sys Wed Aug 1 05:36:50 2012 (50186C12) IDSvia64.sys Wed Aug 29 08:48:40 2012 (503D8308) Ironx64.SYS Tue Nov 15 08:00:53 2011 (4EC1C7D5) Rt64win7.sys Tue Aug 23 19:55:41 2011 (4E53B15D) RtsP2Stor.sys Wed Sep 21 11:27:05 2011 (4E7975A9) SRTSP64.SYS Tue Jul 3 00:20:28 2012 (4FF1E66C) SRTSPX64.SYS Tue Jul 3 00:20:37 2012 (4FF1E675) SYMDS64.SYS Tue May 17 04:15:03 2011 (4DD1A1E7) SYMEFA64.SYS Sat May 19 07:29:56 2012 (4FB6F794) SYMEVENT64x86.SYS Wed Nov 23 00:30:48 2011 (4ECBEA58) SYMNETS.SYS Sun Nov 13 03:11:53 2011 (4EBEE119) Security App Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective. Microsoft Security Essentials, Free antivirus for windows Malwarebytes Anti-Malware Free ![]() DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.
![]() Make full scans with both separately.
Virus check Scan your system with the following: Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon) ESET online scanner - One-time virus scanner free with ESET online scanner Update this driver: Code:
Image name: athrx.sys Timestamp: Thu Jun 14 14:23:09 2012 (4FD99F6D) If its wireless, match your device from here: ATHEROS Wireless drivers for Windows If its not a wireless, match your device from here: ATHEROS Network drivers for Windows Basic checks: Please run these tests and report back the results 1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker 2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7 3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup 4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+ 5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure BSOD BUGCHECK SUMMARY Code:
Debug session time: Thu May 16 05:15:47.472 2013 (UTC + 6:00) Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\051513-73008-01.dmp] Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 System Uptime: 0 days 0:44:25.893 *** WARNING: Unable to verify timestamp for athrx.sys *** ERROR: Module load completed but symbols could not be loaded for athrx.sys Probably caused by : athrx.sys ( athrx+15866d ) BugCheck 7F, {8, 80050033, 406f8, fffff80002eb8447} BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f) Bugcheck code 0000007F Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000406f8 Arg4: fffff80002eb8447 BUGCHECK_STR: 0x7f_8 PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x7f_8_athrx+15866d BiosVersion = F.05 BiosReleaseDate = 05/10/2012 SystemManufacturer = Hewlett-Packard SystemProductName = HP Pavilion g6 Notebook PC иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Debug session time: Thu May 16 04:30:25.326 2013 (UTC + 6:00) Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\051513-38298-01.dmp] Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 System Uptime: 0 days 0:12:36.653 *** WARNING: Unable to verify timestamp for athrx.sys *** ERROR: Module load completed but symbols could not be loaded for athrx.sys Probably caused by : athrx.sys ( athrx+15866d ) BugCheck 7F, {8, 80050033, 406f8, fffff80002ec0447} BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f) Bugcheck code 0000007F Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000406f8 Arg4: fffff80002ec0447 BUGCHECK_STR: 0x7f_8 PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x7f_8_athrx+15866d BiosVersion = F.05 BiosReleaseDate = 05/10/2012 SystemManufacturer = Hewlett-Packard SystemProductName = HP Pavilion g6 Notebook PC иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` |
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19 May 2013 | #3 |
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Thanks so much for your very informative post, kat
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19 May 2013 | #4 |
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This one .... Drivers for Atheros AR9485 and Windows 7
For installing it, follow update Driver Install - Device Manager |
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25 May 2013 | #5 |
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Thanks Arc!
![]() Did sfc /scannow and find any integrity violations. I did the scans for everything, but no errors came up. Hopefully this means that everything's fixed now. If I get another bluescreen, I'll give you guys a heads up. Thanks again. |
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26 May 2013 | #6 |
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Nice to know
![]() Now observe the situation for a few days and let us know how it is running. |
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25 Jun 2013 | #7 |
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Any updates?
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05 Sep 2013 | #8 |
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Yeah, there hasn't been any blue screens, except for today so I wanted to revisit this thread. (sorry for bringing up an older post)
Could it have been the driver again or something overheated? The fan is usually kind of loud and today I carried it in a laptop bag while I was working on something so I was wondering if it got too hot. I uploaded a new zip in case that has any new clues. |
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05 Sep 2013 | #9 |
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The BSOD is caused by Disc/Storage controller, AMD SATA Controller.
Code:
BugCheck 9F, {3, fffffa800449a6d0, fffff800044b03d8, fffffa80045b9c60} *** WARNING: Unable to verify timestamp for amd_sata.sys *** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys Probably caused by : amd_sata.sys Followup: MachineOwner --------- Code:
fffff880`00fe6000 fffff880`00ffe000 amd_sata T (no symbols) Loaded symbol image file: amd_sata.sys Image path: \SystemRoot\system32\drivers\amd_sata.sys Image name: amd_sata.sys Timestamp: Tue Dec 13 02:22:00 2011 (4EE66970) CheckSum: 000173E9 ImageSize: 00018000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
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