blue screen bsod kernel power event id 41


  1. Posts : 6
    windows 7 ultimate 64bit
       #1

    blue screen bsod kernel power event id 41


    i got a bsod while having a youtube video up and having webcam on it said something about minidump then restarted just wondering i not long got a tritton headset could this be the cause of it here is information on the problem on even viewer
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2
      My Computer


  3. Posts : 6
    windows 7 ultimate 64bit
    Thread Starter
       #3

    i have now attached information in zip :)
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    OK it looks like the BSOD was caused by the Creative Technologies video capture driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8800adce000, 1, fffff88007217be4, 0}
    
    *** WARNING: Unable to verify timestamp for V0700Vid.sys
    *** ERROR: Module load completed but symbols could not be loaded for V0700Vid.sys
    
    Could not read faulting driver name
    Probably caused by : V0700Vid.sys ( V0700Vid+17be4 )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table - V0700Vid.sys

    looking at the driver we can see it is very old:

    Code:
    kd> lmvm V0700Vid
    start             end                 module name
    fffff880`07200000 fffff880`072602c0   V0700Vid T (no symbols)           
        Loaded symbol image file: V0700Vid.sys
        Image path: \SystemRoot\system32\DRIVERS\V0700Vid.sys
        Image name: V0700Vid.sys
        Timestamp:        Wed Sep 07 01:30:56 2011 (4E670190)
        CheckSum:         00066D53
        ImageSize:        000602C0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    please update the driver from here: Creative Worldwide Support
      My Computer


  5. Posts : 6
    windows 7 ultimate 64bit
    Thread Starter
       #5

    thank u :) what is creative capture driver
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    The software that is used to make your webcam recognizable to Windows 7
      My Computer


  7. Posts : 6
    windows 7 ultimate 64bit
    Thread Starter
       #7

    thats great thank u for ur help i will download the driver now
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    Glad I could help.
      My Computer


 

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