ntoskrnl.exe BSOD mostly playing GW2 but also when idle


  1. Posts : 5
    Windows 7 Home Premium
       #1

    ntoskrnl.exe BSOD mostly playing GW2 but also when idle


    Hello all, I would be very grateful for any pointers on this problem.

    I've had an increasing number of bluescreens over the last couple of weeks which led me to download BlueScreenView to see if it offered any insight. Things I have tried so far:


    • Initially thinking it was a graphics card driver problem, various clean installs of newer and older versions.
    • Windows disc check
    • Windows memory test
    • 11 passes of memtest86

    But really I'm just flailing about at this point and don't have a clear idea what to try next. I have attached the files collected with the SF diagnostic tool.

    Many thanks in advance.
      My Computer

  2.    #2

    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for cmudaxp.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
    
    Probably caused by : cmudaxp.sys ( cmudaxp+72f64 )
    Code:
    0: kd> lmvm cmudaxp
    start             end                 module name
    fffff880`0320b000 fffff880`033cd000   cmudaxp  T (no symbols)           
        Loaded symbol image file: cmudaxp.sys
        Image path: \SystemRoot\system32\drivers\cmudaxp.sys
        Image name: cmudaxp.sys
        Timestamp:        Fri Jul 23 10:55:38 2010 (4C49671A)
        CheckSum:         00137D2B
        ImageSize:        001C2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The above driver belongs to several different possible devices, please update the driver to corresponding device:

    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`04ed8000 fffff880`05983000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Mar 15 01:37:00 2013 (51427B3C)
        CheckSum:         00A8D47C
        ImageSize:        00AAB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Version: 314.22
    Release Date for Desktops and Notebooks : March 25th 2013
    In Device Manager: 9.18.13.1422
    This is the latest WHQL driver for your graphics card, please check within your Device Manager, if you have the latest version since the dump files can display the wrong dates sometimes.
    1. Download Driver
    2. Start Type: Device Manager
    3. Expand Display Adapters
    4. Right-Click Driver Name, Uninstall
    5. Reboot
    6. Run Driver Sweeper
    7. Reboot
    8. Install Downloaded Driver

    Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

    Driver Sweeper:

    Have you installed all the latest Windows Updates?
    1. Start
    2. Type: Windows Update
    3. Check for Updates/Install Updates
    4. Reboot (if prompted)
      My Computer


  3. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #3

    Will try the above and report back - thank you!
      My Computer


  4. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #4

    I did find an update to the device mentioned in the first part (ASUS Xonar DG Audio Interface) so was able to update that driver. I also reinstalled the graphics card driver using the method you described but unfortunately the problem persists - are there any further things I could try?

    Thanks!
      My Computer

  5.    #5

    Run the GPU:OCCT test from here - NVIDIA/AMD Video Card - Test with OCCT

    Run the test for about an hour, please stop the test immediately if the temperature reaches 80*C.

    You can use Download GPU-Z 0.7.0 - FileHippo.com to monitor your temperature.
      My Computer


  6. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #6

    Test completed without errors, temperature didn't exceed 76* the attached are the results:
    Attachment 268527

    Attachment 268528

    Attachment 268529

    Attachment 268530

    Attachment 268531
      My Computer


  7. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #7

    I tried reducing the cpu to its stock speed and that seems to have got things stable again, so I have marked this as solved.

    Many thanks for the help!
      My Computer

  8.    #8

    That's good to know, glad your problem is solved.
      My Computer


 

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