BSOD Windows 7 x64 BAD_POOL_CALLER ntoskrnl.exe

Page 3 of 5 FirstFirst 12345 LastLast

  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    Make it sure that you are not selecting any driver provided by "microsoft" and "unknown" in the list while setting DV up.
      My Computer


  2. Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       #22

    Another Vista custom made laptop scenario it seems, with likely no drivers for at least parts of the system.

    Always seems to be these 1.8 GHz CPUs: 'Budget' builds.

    I would go back to Vista, at least yours is listed as 64-bit CPU and max 4gigs of RAM.

    Dell Vostro 1700 Specs (Core 2 Duo 1.8GHz, 1GB RAM, 120GB HDD, Vista Home Basic) - Laptops - CNET Reviews
      My Computer


  3. Posts : 28
    Windows 7 Professional x64 SP1
    Thread Starter
       #23

    That laptop was originally coming with Vista, I asked Dell to install XP instead. I hate Vista as many people around do, and it's not really useful to me. That Vostro is an old PC but its performance is excellent, and I will save a lot of money if I could make it run Win7 smooth and steady.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #24

    I have seen some people successfully upgraded to windows 7 in the same dell laptop. Windows 7 requires the same system specifications as vista does. So it should not make a very big difference I think.

    Have you got any more BSOD after cleaning the virus using WDO?

    If not, stop trying DV for the time being. If it crash again, let see the dumps. And upload the changed msinfo file, too.
      My Computer


  5. Posts : 28
    Windows 7 Professional x64 SP1
    Thread Starter
       #25

    Yes, I have had a lot of BSODs after cleaning with WDO. I have reinstalled video drivers from here http://downloadcenter.intel.com/Deta...amily&lang=eng, and later I enabled DV with non Microsoft nor "unknown" drivers...

    The system had 4 BSODs before "Welcome" screen, but these were long BSODs, one of them seems to be recorded at minidump. Please see attached file with minidump and MSINFO32...
      My Computer


  6. Posts : 28
    Windows 7 Professional x64 SP1
    Thread Starter
       #26

    Another minidump...
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    From the verifier enabled minidump, we are getting a probable cause, that is Unibrain 1394 OHCI driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23e, fffff88005185000, fffff98005f38dc0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\ubohci.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ubohci.sys
    *** ERROR: Module load completed but symbols could not be loaded for ubohci.sys
    Probably caused by : ubohci.sys ( ubohci+12000 )
    
    Followup: MachineOwner
    ---------
    I would suggest you to uninstall it and the observe the further situation.

    Also, for a safety reason, scan the system for possible virus infection with the following programs.


    Let us know the results.
      My Computer


  8. Posts : 28
    Windows 7 Professional x64 SP1
    Thread Starter
       #28

    Done, ubohci.sys is uninstalled. Some unknown "base system device" was installed from here, corresponding to "R168331 Ricoh Chipset Driver". After doing this, I enabled DV with no Microsoft nor unknown drivers, and got another BSOD before "Welcome" screen, please see attached file.

    Thank you very much.
      My Computer


  9. Posts : 28
    Windows 7 Professional x64 SP1
    Thread Starter
       #29

    I reinstalled audio drivers, enabled DV without Microsoft and unknown drivers, the system managed to pass "Welcome" screen but after that, the screen was blank for ~20 minutes, so I manually reset. After reset, another BSOD before "Welcome" screen, you can find minidump attached.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #30

    The display driver is crashed here.
    Code:
    fffff880`02fd3358  fffff880`04809000Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64
    And it appears to be very old.
    Code:
    fffff880`04809000 fffff880`04dedfe0   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Thu Sep 24 00:52:57 2009 (4ABA7591)
        CheckSum:         005EF02D
        ImageSize:        005E4FE0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
    Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

    SigmaTel High Definition Audio Codec is also failing there.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {d7, fffffa8006a94b90, fffffa8006ac1050, 0}
    
    *** WARNING: Unable to verify timestamp for stwrt64.sys
    *** ERROR: Module load completed but symbols could not be loaded for stwrt64.sys
    Probably caused by : stwrt64.sys ( stwrt64+5365a )
    
    Followup: MachineOwner
    ---------
    and that is extremely old.
    Code:
    fffff880`04400000 fffff880`04464000   stwrt64  T (no symbols)           
        Loaded symbol image file: stwrt64.sys
        Image path: \SystemRoot\system32\drivers\stwrt64.sys
        Image name: stwrt64.sys
        Timestamp:        Thu Sep 13 21:00:19 2007 (46E9578B)
        CheckSum:         00064DFD
        ImageSize:        00064000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Dell. Also try to update the BIOS.
    Code:
    BiosVendor = Dell Inc.
    BiosVersion = A07
    BiosReleaseDate = 04/21/2008
    SystemManufacturer = Dell Inc.
    SystemProductName = Vostro 1700
    No latest updates are available in Drivers & Downloads | Dell US, you may search using your service ticket; or the best option is take it to a Dell service Center.
    May be they have a way to update it to the latest Dell BIOS, say version A09.

    Let us know the results.

    I am also requesting Saurabh A to have a look at your thread.
      My Computer


 
Page 3 of 5 FirstFirst 12345 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:43.
Find Us