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#11
Uninstall MagicISO/ Magic Disc.
Uninstall Advanced System Care.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
- Right click on "my computer" icon and click "manage" on the context menu.
- It will open the "computer management" window.
- Select "Device Manager" in the left pane, It will list all the existing devices up.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, uninstall.
- Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
- Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
- Click on the Start button
- Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
- Select the “Startup” tab.
- Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
- Apply > OK
- Accept then restart.
And which antivirus do you use?
Let us know the results.
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BSOD ANALYSIS:
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80003795b0c, fffff88002bcda70, 0} Probably caused by : ntkrnlmp.exe ( nt!CmpDoCompareKeyName+2c ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80003795b0c, Address of the instruction which caused the bugcheck Arg3: fffff88002bcda70, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!CmpDoCompareKeyName+2c fffff800`03795b0c f6400220 test byte ptr [rax+2],20h CONTEXT: fffff88002bcda70 -- (.cxr 0xfffff88002bcda70) rax=ffff76a008a186fc rbx=fffff8a0089d8024 rcx=0000000000000000 rdx=0000000000000000 rsi=fffff8a000bb0410 rdi=fffff88002bce6a0 rip=fffff80003795b0c rsp=fffff88002bce450 rbp=00000000013976f8 r8=fffff8a000bf52e0 r9=fffff8a009493024 r10=0000000000000001 r11=0000000000000040 r12=fffff88002bce6a0 r13=000000000000023f r14=fffff8a00c40e91c r15=fffff8a000bb0410 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286 nt!CmpDoCompareKeyName+0x2c: fffff800`03795b0c f6400220 test byte ptr [rax+2],20h ds:002b:ffff76a0`08a186fe=?? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: csrss.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80003795b0c STACK_TEXT: fffff880`02bce450 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpDoCompareKeyName+0x2c FOLLOWUP_IP: nt!CmpDoCompareKeyName+2c fffff800`03795b0c f6400220 test byte ptr [rax+2],20h SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!CmpDoCompareKeyName+2c FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 5147d9c6 STACK_COMMAND: .cxr 0xfffff88002bcda70 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!CmpDoCompareKeyName+2c BUCKET_ID: X64_0x3B_nt!CmpDoCompareKeyName+2c Followup: MachineOwner ---------
Quote
http://www.microsoft.com/hardware/en-us/downloads#gaming