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Windows 7: Random Blue Screen or shutdown

18 May 2013   #1
Katijke

Windows 7 Home Premium 64bit
 
 
Random Blue Screen or shutdown

Hello,

Since I few weeks i've been having problems with my PC. At random moment the pc shuts down or a blue screen appears. I haven't installed any new software or hardware since this problem.

When the pc restarts after a blue screen, a message appears "reboot and select proper boot device or insert boot media in selected boot device and press any key". Other times the screen just freezes and i have to restart manually.

I've done multiple test for errors in memory etc. but this didn't help me find a solution.

Please, does anyone recognize this problem and knows how to fix it?
I've added some pictures of system info and blue screen, if any more system information required let me know.

Thank you in advance!


My System SpecsSystem Spec
.
18 May 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 



Hi,

Please reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"

https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

https://www.sevenforums.com/crashes-d...tructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
18 May 2013   #3
Katijke

Windows 7 Home Premium 64bit
 
 

Thanks Dave, I've followed the instructions and i'll wait now until the next failure. But, i was searching for a dump file before, but can not find a folder with minidump. I've changed the directory so maybe i can find it then.

Thanks and i'll reply as soon as i know more
My System SpecsSystem Spec
.

18 May 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Navigate to:

C:\windows\minidump

If the files exist then run the SF Tool and post up.

cheers

Dave
My System SpecsSystem Spec
Reply

 Random Blue Screen or shutdown




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