DRIVER_POWER_STATE_FAILURE (BSOD) when going into sleep mode.

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  1. Posts : 8
    Windows 7 Home Premium 64-bit OS
    Thread Starter
       #11

    Well...it's finally done. I had this page open but I forgot to open the manual install instructions before I uninstalled the old driver and of course I lost my internet connection...oops. I think I managed to figure it out anyway by right clicking and selecting "Scan for hardware changes", then it did its thing and installed the new driver...at least I think it was the new driver. We'll see. I'm going to give it a couple of days before I mark it solved, just in case. Thank you again for all your help. You guys are lifesavers!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    No problem mate :)
    Observe it ... how it is working. For any further issue, inform us :)
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64-bit OS
    Thread Starter
       #13

    Ok, this is really getting on my last nerve now! It is still doing it. I pulled up the properties in the device manager and its still the old driver. I uninstalled it again and tried to install the new one but it won't let me. When I click on DPInst64.exe which is the install its saying it can not complete the Device Driver Installation Wizard because it can't find any drivers (that is with the other driver still installed). When it's uninstalled, it says the same thing. When I try to update it, it says its already up to date. When I try to manually do it, it doesn't show up in the folder list. I'm lost....please help before I toss this stupid thing out the window!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    May be I am failing to instruct you properly that you can understand it?

    I am asking for some more help .....
      My Computer

  5.    #15

    Lets make sure you have the correct driver. Go to the Support Downloads webpage for your exact HP model number, including extension. Download and install the driver from there. HP may have modified the driver as often is the case on laptops.

    Extract the driver, rightclick on Setup to Run as Admin. If that doesn't work go to the driver in Device Manager, click Driver tab, then Update Driver, Browse to the driver file to see if it will pick it up.

    If this fails, uninstall driver in the Device Manager>Wireless Driver>Driver tab, including the software when prompted. Plug in by ethernet cable, connect to network, run all Important and Optional Windows Updates repeatedly until it delivers your driver.

    If you need help finding the driver let us know the full model number.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    Thank you for helping us, Greg :)

    As far as I can say, it is Atheros AR5009.

    No code has to be inserted here.

    From the PnP Device ID, is it Chip Description: PCI to VL98 Bridge ?

    I suggested him Drivers for Atheros AR5009 and Windows 7 ... but it is not getting installed.
      My Computer

  7.    #17

    On factory OEM we need to stick with the Windows Updates or PC maker's Drivers. HP may have modified the driver.

    DV7's have many different model extensions and even when narrowed the Support Downloads webpage may have several makers listed, so then he'd want to choose the Atheros.

    His problem may have originally been importing the driver from elsewhere, or getting the wrong driver from Updates.

    Make sure to always enable Automatically get recommended drivers and updates for your hardware (Step 3) so that Updates scans deeper into Devices and services Plug N Play.
      My Computer


  8. Posts : 8
    Windows 7 Home Premium 64-bit OS
    Thread Starter
       #18

    Ok, the issue has been resolved. I waited a while just to make sure. I updated the drivers from the HP website and I uninstalled the antivirus that the computer store put on when they replaced my hard drive. I think it was a combination of the both causing the problem. Thank you for everyone's help.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    What you think is right.

    For any further issue, let us know :)
      My Computer


 
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