BSOD while using internet, unsure error


  1. MrPolo
    Posts : 2
    Windows 7 Starter 32-bit
       New #1

    BSOD while using internet, unsure error


    I am getting BSOD while surfing the internet. I don't know what might be causing it as I haven't installed any software recently or made any significant changes to my laptop. I have attached the dump files as I've read on another thread. Could anyone please provide advice on this issue?
      My Computer
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    Your dumps blame the RapportPG.sys and RapportCerberus32_43926.sys drivers used by software from Trusteer Rapport Security.

    You should either upgrade or remove this program.

    Your McAfee security software was also involved, it's a known cause of BSODs. Replace it with MSE.
    Code:
    BugCheck 1000007F, {8, 807ea750, 0, 0}

*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
*** WARNING: Unable to verify timestamp for RapportCerberus32_43926.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus32_43926.sys
Probably caused by : RapportPG.sys ( RapportPG+b1eb )
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  4. MrPolo
    Posts : 2
    Windows 7 Starter 32-bit
    Thread Starter
       New #3

    Thank you for your quick response. I shall uninstall them and monitor for anymore BSOD. Otherwise, I shall mark this post as resolved.
      My Computer
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