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#1
BSOD's and frequent Explorer.exe is not working
Hello everyone, I purchased this computer about 2 years ago and experienced zero problems. About 2 weeks ago my computer randomly hard locked for the first time ever (mouse and everything froze solid, unable to ctrl/alt/del, had to shut down power and turn back on). When I turned the computer back on in would hard lock again with 15-30 minutes.
I took the computer into the shop(Canada Computers) and the service guy told me he reinstalled my windows but he could not discover the source of the lock-ups.
The hard lock is no longer occurring but now I am experiencing frequent BSOD's as well as other various problems such as "windows explorer has stopped working, windows is looking for a wolution to the problem", mozilla frequent crashing and recovering, and various programs not responding and then recovering. For example I currently cannot open notepad because it just says "notepad was stopped working, windows is looking for a solution to the problem".
Attached are the logs that I recovered using the Windows 7 Diagnostics tool as per the forum instructions. I couldnt rename the file because every time I try my windows explorer crashes and restarts.
thank you so much any insight would be greatly appreciated.