Random BSOD without aparent reason


  1. Posts : 9
    Windows 7 Professional x64
       #1

    Random BSOD without aparent reason


    Been having this problems for a couple of months, some times the computer works fine and suddenly it starts crashing with a BSOD. SO far the only thing i have done is to update the graphic drivers and got rid of daemon tools as I read in a post using the search function but keeps happening.

    Attached is the file with the info from SF- Diagnostics tool.

    Any help will be really really appreciated.

    Thank you
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    0xC004F014

    I see many of the above code. This code indicates a activation problem with Windows. Are you having a activation problem?
    If you post one of these we have members that can take a look for you and advise. From our Tutorials.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  3. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #3

    Activation Problem


    No really that I know, I built the PC and I installed and activated windows with an brand new OEM disk, this is the 5th computer that build this way and the only one giving me trouble with BSOD. I have used trial copies of windows before and usually if they expire it give me the option of activating or changing the number, in this case everything is normal. Just crashes.

    I will follow the Windows 7: Windows Genuine and Activation Issue Posting Instructions and I will post back in few. Thank you
      My Computer


  4. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #4

    ok so this is what I got

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8KJPK-JXBX4-3TBYM
    Windows Product Key Hash: 8aVKnydsxPKVkc8/07lcKlvd3mg=
    Windows Product ID: 00371-OEM-9045683-89194
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {615A269A-E81C-49F2-B585-B3FA476EEB11}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{615A269A-E81C-49F2-B585-B3FA476EEB11}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3TBYM</PKey><PID>00371-OEM-9045683-89194</PID><PIDType>3</PIDType><SID>S-1-5-21-2127922516-741640779-2074813547</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120831000000.000000+000</Date></BIOS><HWID>42883707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-456-889194-02-1033-7601.0000-0082013
    Installation ID: 011426288512223830748436435734558130442926701585179864
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3TBYM
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/22/2013 9:30:16 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:10:2013 08:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAHKLWezpbcu4OGtBpznBoCRC3kBAucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG					
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl

    I really appreciate the help guys, the person which i built the computer for is pulling his hair out. By the way the computer is not used for games of any kind it operates an engraving machine.
    Last edited by d3mon; 22 May 2013 at 11:14.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    I'm somewhat puzzled. From my understanding you have a computer that is used with a Rotary Engraver equipment and it has internet access, Avast, Ready Boost, Outlook and some things I have never heard of.
    I will ask help from others; hang in there.
    Who does this computer belong to?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    The BSOD is caused by Intel(R) USB 3.0 eXtensible Host Controller Driver, apparently.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    
    Followup: Pool_corruption
    ---------
    Try to update it from https://downloadcenter.intel.com/default.aspx.

    Also your realtek network driver is very old.
    Code:
    fffff880`050f9000 fffff880`05199000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Tue Sep 27 20:20:33 2011 (4E81E2B9)
        CheckSum:         0009FB77
        ImageSize:        000A0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Realtek, take Win7 and WinServer 2008 R2 Auto Installation Program (SID:1581786), dated 2013/5/22.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
      My Computer


  7. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #7

    The Rotary Machine is an engraving machine. the "weird" stuff is probably driver for other machines which are pretty much printer drivers (epilog, ULS, etc) is my computer but a friends runs it.

    Thank you guys for your responses, I will try Arc's suggestions and go from there. Ill keep you posted.
      My Computer


  8. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #8

    Arc, I think that did it, 3 day BSOD free, "knock on wood" thank you so much guys.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Good to know.

    For any further issue, let us know :)
      My Computer


 

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