Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Brand new machine, BSOD occasionally while running DVR software.

23 May 2013   #1

Windows 7 64 and 32 Embedded
Brand new machine, BSOD occasionally while running DVR software.

Hey guys, hoping to get some input on what could be causing these occasional BSOD.
Here's the system specs:
Windows 7 Embedded (Application Compatibility Template)
i7 - 3770 processor
4 GB DDR3 Ram
Foxconn Z75AS motherboard
Silverstone 500W PSU
Rosewill Sata Card, uses Silicon Image 3114 chipset (PCI)
Radeon HD5450 PCI-E card
2 Western Digital Green Drive 3TB each, GPT. (WD30EURS)
1 Western Digital Green Drive 2TB (WD20EURS)

Here's the kicker: 3 DVR Capture Cards with 16 BNC inputs each, so I have 48 cameras going to the system.

Specifically they are NUUO cards, SCB7000 series, but I don't think that really matters.

I noticed the SATA card was unresponsive in the middle of the night, and this afternoon as it says in the event log. That doesn't seem to have a consistent timing with the timing of the DVR software restarting itself, and the BSODs, I think it may be unrelated.

I have been testing the hardware with trial and error, unplugging the BNC connecters from all but one card. I'm going to keep doing hardware trials, but an analysis on the dump would really help steer me in the right direction.

As always, thanks in advance for any input or guidance you may offer!

My System SpecsSystem Spec
23 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

It looks like your DVR drivers are the ones causing the problems:

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800705a1d0, 2, 0, fffff88004d828cc}

Unable to load image scb7000.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for scb7000.sys
Probably caused by : scb7000.sys ( scb7000+8cc )

Followup: MachineOwner
not entirely sure where to go to update the drivers but they are infact rather old:

kd> lmvm scb7000
start             end                 module name
fffff880`04d82000 fffff880`04d8bf00   scb7000    (no symbols)           
    Loaded symbol image file: scb7000.sys
    Image path: scb7000.sys
    Image name: scb7000.sys
    Timestamp:        Wed Jun 29 05:14:03 2011 (4E0AECDB)
    CheckSum:         000157E2
    ImageSize:        00009F00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
you may need to contact the manufacturer as looking around their website this was all I found in the way of software downloads: NUUO Inc.
My System SpecsSystem Spec
23 May 2013   #3

Windows 7 64 and 32 Embedded

Wow those are old drivers, I'll contact NUUO to see if they have newer ones.
In the meantime, I took out one card, noticed a slight scratch on the PCB board, and I think it has fixed the issue!
Your analysis definitely supports that theory.
Thanks for the help, I really appreciate you taking your time to check it out. :)
My System SpecsSystem Spec

23 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit

Always glad to help, plus it was the first time I got to debug windows 7 embedded, not that it was vastly different from regular windows but interesting none the less.
My System SpecsSystem Spec

 Brand new machine, BSOD occasionally while running DVR software.

Thread Tools

Similar help and support threads
Thread Forum
BSOD, Brand New Dell Desktop while running backup image and Inventor
Hello, I recently just got a new Dell computer for one of my users and everything appeared to be working correctly on it. However, I tried to create a backup image and got to about 95% done before I got the BSOD. I was busy at the time so rebooted, patched it fully and waited until the next...
BSOD Help and Support
BSOD when running games and occasionally upon Windows login
Hi all, I am new and am desperately in need of help. I have recently (in the past day or two) been experiencing BSODs on my PC when attempting to play games or sometimes on start-up. I have no idea what is happening and urgently need help... I have attached all the dump files that I have. Please...
BSOD Help and Support
BSOD on a brand new machine freshly installed windows 7
hey, bought a new machine as part of my new home studio, installed windows 7 all the hardware drivers which came with it, ran windows update and installed all the recommended packages, since the day after i keep getting around 2-3 bsod's a day and its been a week since. couldnt find any solution on...
BSOD Help and Support
BSOD on Brand New Machine at startup
Hey guys I bought a (mostly) brand new machine (Kept my HDD and psu) and put windows 7 home 64 on it. I am getting BSODs while booting quite frequently after it's been off for an extended period even though it was working previously. I've let the windows fix run several times and have system...
BSOD Help and Support
Can't install Win7 64x on a brand new machine
I just built a computer and I'm still working the bugs out of not being able to install windows. I am trying to install win7 ultimate 64x from a DVD. I have 1 SATA optical drive and 1 SATA hard drive. I uesd the RC for a while on my old comp and it would install wicked fast. On this...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:45.
Twitter Facebook Google+