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#1
various data recovery software hangs/crashes (with 0xc0000005)
hey, trying to find a fix for my situation. i need to recover a data from a wd 2tb drive, every time a recovery software is in the process of scanning and analyzing - it hangs in the final stages and im getting errors and cannot continue (therefore application crashes after hang)
it happens in various applications, and more specifically is GetDataBack
just before the close program window here is the GetDataBack error:
and in event viewer im seeing those:
also attached an SF Diagnostic Tool report.Code:Faulting application name: gdbnt.exe, version: 4.3.0.0, time stamp: 0x2a425e19 Faulting module name: IMM32.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7ba53 Exception code: 0xc0000005 Fault offset: 0x000116bf Faulting process id: 0x1930 Faulting application start time: 0x01ce5990dd1a8274 Faulting application path: C:\Program Files (x86)\Runtime Software\GetDataBack for NTFS\gdbnt.exe Faulting module path: C:\Windows\system32\IMM32.DLL Report Id: 5dd6ce78-c591-11e2-bbf9-005056c00008 Faulting application name: gdbnt.exe, version: 4.3.0.0, time stamp: 0x2a425e19 Faulting module name: user32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59 Exception code: 0xc0000005 Fault offset: 0x0001613f Faulting process id: 0x2470 Faulting application start time: 0x01ce597dd52d9a1f Faulting application path: C:\Program Files (x86)\Runtime Software\GetDataBack for NTFS\gdbnt.exe Faulting module path: C:\Windows\syswow64\user32.dll Report Id: 8715c9e2-c57d-11e2-bbf9-005056c00008