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Windows 7: Freezes and BSOD at random intervals.

27 May 2013   #1

Freezes and BSOD at random intervals.

For the last few days while watching a stream, netflix on chrome, or playing not so high end games, about every hour my computer will freeze and then stutter occasionally. CTRL ALT DEL does nothing and after a few minitues the computer will BSOD then restart itself and one time spewed an error message about memory. But the odd thing is that I happened to be on skype and for most of the duration of the freeze, I was still able to talk to my brother. My CPU and GPU seem to be operating normally. The windows memory diagnostic showed nothing. It may have crashed during a memtest, I uploaded the results from the SF Diagnostic.

CPU: Intel Core i5-2500
Motherboard: Gigabyte Z68M-D2H
GPU: NVidia GeForce GTX 560 Ti
Memory: 4Gx2|GSKILL F3-12800CL9D-8GBRL
Storage: SSD 64G|CRUCIAL CT064M4SSD2 R
OS: Windows 7 64bit

Thank you for any help you might have!

My System SpecsSystem Spec
28 May 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

The issue is sleep/hibernation related. As yours a desktop computer, hibernation is not anything needed there, specially when you have a very limited 11 GB free space only in your C drive.

Disable hibernate following the instruction : Hibernate - Enable or Disable

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Make it sure that your Crucial M4-CT064M4SSD2 is running with the latest firmware.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A0, {b, 17c1e1000, 3, 22da1000}

Probably caused by : ntkrnlmp.exe ( nt!PopWriteHiberPages+a3 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The power policy manager experienced a fatal error.
Arg1: 000000000000000b, The hibernation file is too small.
Arg2: 000000017c1e1000, Size of the hibernation file.
Arg4: 0000000022da1000, Size of the remaining memory ranges.

Debugging Details:






LAST_CONTROL_TRANSFER:  from fffff8000350f453 to fffff800032cec00

fffff880`0c6df078 fffff800`0350f453 : 00000000`000000a0 00000000`0000000b 00000001`7c1e1000 00000000`00000003 : nt!KeBugCheckEx
fffff880`0c6df080 fffff800`0350fafb : fffffa80`0bda2c50 00000000`0000e000 fffffa80`0bda2c50 00000000`00007880 : nt!PopWriteHiberPages+0xa3
fffff880`0c6df280 fffff800`0350fc65 : 00000a37`86a26d3d fffff880`0c6df588 fffff880`0000e000 00000000`00000010 : nt!PopAddPagesToCompressedPageSet+0x1eb
fffff880`0c6df310 fffff800`03511072 : fffff880`0cace000 fffff880`0c6df588 00000000`00000017 00000000`000000db : nt!PopBufferCompressedPageSet+0xd5
fffff880`0c6df380 fffff800`03511859 : fffffa80`0000ef00 fffff880`03d0f000 00000000`0017c1db 00000000`00007880 : nt!PopWriteHiberImage+0x3d2
fffff880`0c6df570 fffff800`0321609e : ffffffff`ffd0d000 00000000`00000000 fffff800`03511670 00000000`00000000 : nt!PopSaveHiberContext+0x1ea
fffff880`0c6df720 fffff800`03516ca9 : 00000000`00003705 00000000`00000000 00000000`00000000 fffff880`0c6df8c0 : hal!HaliAcpiSleep+0x18f
fffff880`0c6df790 fffff800`03516d4f : 00000000`00000000 fffffa80`0bda2c50 fffff800`0347ec60 00000000`03512880 : nt!PopHandleNextState+0x12a
fffff880`0c6df7e0 fffff800`0351c3d0 : 00000000`00000005 00000000`00000001 00000000`00000000 fffff880`0c6df960 : nt!PopIssueNextState+0x1f
fffff880`0c6df810 fffff800`0351c834 : 00000000`00000000 00000000`002298fa 00000000`00000000 00000000`00000001 : nt!PopInvokeSystemStateHandler+0x3c0
fffff880`0c6df9d0 fffff800`03518684 : ffffffff`ffffffff ffffffff`ffffffff 00000000`002298fa 00000000`00000000 : nt!PopEndMirroring+0x84
fffff880`0c6dfaa0 fffff800`0351cbb5 : fffff880`0c6dfbc0 fffff880`00000008 00000000`00000000 fffffa80`00000008 : nt!MmDuplicateMemory+0xb64
fffff880`0c6dfb90 fffff800`0356cede : fffffa80`0be8e8a0 fffff8a0`00000000 00000000`00000000 fffff8a0`00e17530 : nt!PopTransitionToSleep+0xd5
fffff880`0c6dfc00 fffff800`032bf906 : fffff880`033d7180 fffffa80`0be8e8a0 fffffa80`06de1b50 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0c6dfc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


fffff800`0350f453 cc              int     3


SYMBOL_NAME:  nt!PopWriteHiberPages+a3

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xA0_nt!PopWriteHiberPages+a3

BUCKET_ID:  X64_0xA0_nt!PopWriteHiberPages+a3

Followup: MachineOwner
My System SpecsSystem Spec
29 May 2013   #3


Did all of your steps. Everything seems to be working now. No freezes in 24hours.

Thank you!
My System SpecsSystem Spec

30 May 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Observe the situation over some more days, let us know how it is running :)
My System SpecsSystem Spec

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