bsod came on the first time, I assumed it was a fluke or a burp. the computer restarted, I deleted Norton, & installed again & it happened same screen & same time. Norton throws up a screen that says its completed install, push "FINISH" and boom, the blue screen pops up and shuts me down...Norton should change "finish" to "BSOD"
thanks for your help, attached is the dump files
You have Avast! antivirus installed already, why do you want to put Norton? Running Multiple antivirus is never a good idea. Norton is a known cause of BSOD's, but even if you want to install it, first remove Avast! from your system then go ahead with Norton. You'd also want to talk to the Norton experts at the Norton Community - Norton Community and see what they have to say about your problem.
I had (previously) multiple viruses, spyware and malware. Norton was froze, and unresponsive. I had to get rid of the bad files (hence having avast! as well as Norton). anyways long story short, some of those dump files are probably before a major system fix. with that said, after everything was fixed. I decided to delete avast (since it was a trial) and try Norton again since I paid for it...Norton hasn't worked right since I bought it. so unless you have any more advice, I guess ill jump to Norton forums.
yesterday, the 28th, the system had a major recovery, including a program one of your gurus recommended called tweaking.com -windows repair (all in one) , could we try to troubleshoot from the last 2 dump files on the 28th (yesterday) before I go to the lengths to do a clean reinstall?
thanks
yesterday, the 28th, the system had a major recovery, including a program one of your gurus recommended called tweaking.com -windows repair (all in one) , could we try to troubleshoot from the last 2 dump files on the 28th (yesterday) before I go to the lengths to do a clean reinstall?
thanks
No Guru here would recommend any tweaking program. Those and registry cleaners will ruin Win7.
If this is the pre-installed HP Win7 then it is the worst possible install you can have, corrupted by the worst load in the industry of bloatware and useless duplicate utilties that have better versions built into Win7. No tech enthusiast would run such an install but instead do the vastly superior Clean Reinstall - Factory OEM Windows 7.
Norton is bloatware and not recommended by most of us here since it causes issues and is not needed when there are free lightweight effective solutions like Microsoft Security Essentials and Avast.
you sure about that greg rocker? check out post #14 from your guru Windows update service not running.
If Kaktussoft recommends a component of a tweaking program then I'm sure its sound, but in general Tweaking programs cause only problems we see here, slightly less than Registry Cleaners or Optmizers which are mostly outright scams.
could we atleast take a shot at the 2 dump files I had, dispite it being bloatware, im still invested in it. can you guys take a peek at the dump files and see if it has something to do with Norton? im on their forums as we speak(chat) but there not as responsive as you guys are. 1 bird 2 stones?
much appreciated
Quote