Windows 7 Ultimate crashing - ntoskrnl.exe

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  1. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #41

    I ran chkdsk with no errors in the HDD, and Hitachi's long test with no errors, I upload now the screenshots of both hard drives running crystal disk info, and the latest dump files:
      My Computer


  2. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #42

    also, I don't know if it has anything to do, but the SSD is configured as MBR not GPT
      My Computer


  3. Posts : 3,056
    Windows 10
       #43

    As it should be.
    I'll take a look at the dump once I get to my analysis PC.
      My Computer


  4. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #44

    thanks! I'll be waiting for your answer
      My Computer


  5. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #45

    I upload the files from the most recent crashes, just in case:
      My Computer


  6. Posts : 3,056
    Windows 10
       #46

    If you had Driver Verifier it would be more helpful to crash with it logging!

    Btw, all of the old dumps point to memory faults, BUT there's one dump (from the 03/06/13 batch) that points to a held driver but you cant access the IRPs (also could be bad RAM) but with DV it could be more precise in pointing us while debugging.

    Driver Verifier - Enable and Disable
      My Computer


  7. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #47

    I'll enable driver verifier now to see if I can get it to crash again, it usually happens when I'm trying to update certain programs, but it happens randomly, not with specific programs.
      My Computer


  8. Posts : 3,056
    Windows 10
       #48

    Did you have Malwarebytes while crashing before as well?

    Just to keep you posted I'm editing these as I go through the recent dumps.

    060313-19110-01.dmp - indicates "iusb3hub.sys" as the culprit (but that is not always the case).
      My Computer


  9. Posts : 45
    Windows 7 Ultimate x64
    Thread Starter
       #49

    Yes, malwarebytes was the first program I installed since I did the clean install, followed by MSE
      My Computer


  10. Posts : 3,056
    Windows 10
       #50

    Code:
    .bugcheck
    Bugcheck code 00000024
    Arguments 00000000`001904fb fffff880`0b08d158 fffff880`0b08c9b0 fffff880`012b228a

    Code:
     
    # Child-SP          RetAddr           : Args to Child                                                           : Call Site
    00 fffff880`0b08c188 fffff880`01222688 : 00000000`00000024 00000000`001904fb fffff880`0b08d158 fffff880`0b08c9b0 : nt!KeBugCheckEx
    01 fffff880`0b08c190 fffff880`01311343 : fffff880`0126c95c fffff880`0b08d770 fffff880`0b08d770 00000000`00000018 : Ntfs! ?? ::FNODOBFM::`string'+0x2899
    02 fffff880`0b08c1d0 fffff800`02cfccdc : fffff880`0b08d158 fffff880`0b08c9b0 00000000`00000000 fffff880`012371f0 : Ntfs! ?? ::NNGAKEGL::`string'+0x81c8
    03 fffff880`0b08c200 fffff800`02cfc75d : fffff880`0126c950 fffff880`0b08d770 00000000`00000000 fffff880`0121e000 : nt!_C_specific_handler+0x8c
    04 fffff880`0b08c270 fffff800`02cfb535 : fffff880`0126c950 fffff880`0b08c2e8 fffff880`0b08d158 fffff880`0121e000 : nt!RtlpExecuteHandlerForException+0xd
    05 fffff880`0b08c2a0 fffff800`02d0c4d1 : fffff880`0b08d158 fffff880`0b08c9b0 fffff880`00000000 00000000`00000050 : nt!RtlDispatchException+0x415
    06 fffff880`0b08c980 fffff800`02cd1282 : fffff880`0b08d158 fffff8a0`00204bc0 fffff880`0b08d200 00000000`0000002a : nt!KiDispatchException+0x135
    07 fffff880`0b08d020 fffff800`02ccfdfa : 00000000`00000001 00000000`0000164b 00000000`00000700 fffff8a0`00204bc0 : nt!KiExceptionDispatch+0xc2
    08 fffff880`0b08d200 fffff880`012b228a : fffff880`00000001 00000000`0000000e fffff880`012b66b0 00000000`000007ff : nt!KiPageFault+0x23a (TrapFrame @ fffff880`0b08d200)
    09 fffff880`0b08d390 fffff880`012b3ec1 : 00000000`00000010 fffff880`012b3e20 00000000`00000010 00000000`00010286 : Ntfs!NtfsQueryDirectory+0x33a
    0a fffff880`0b08d730 fffff880`012b67bf : fffffa80`0ff4fe40 00000000`00000000 00000000`00000002 00000000`00000000 : Ntfs!NtfsCommonDirectoryControl+0xa1
    0b fffff880`0b08d770 fffff800`0317bd26 : fffff980`0ac4cc60 fffff980`0ac4cc60 fffffa80`0ff4fe40 fffff880`0b08d798 : Ntfs!NtfsFsdDirectoryControl+0x10f
    0c fffff880`0b08d7e0 fffff880`00e47bcf : fffff980`0ac4cfb8 fffff880`0b08d880 fffffa80`0f4173a0 fffffa80`12a68bd0 : nt!IovCallDriver+0x566
    0d fffff880`0b08d840 fffff880`00e466df : fffffa80`0f1938e0 fffffa80`0f1938e0 fffffa80`0f193800 fffff980`0ac4cc60 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
    0e fffff880`0b08d8d0 fffff800`0317bd26 : fffff980`0ac4cc60 00000000`00000002 fffffa80`0f42df20 00000000`00000000 : fltmgr!FltpDispatch+0xcf
    0f fffff880`0b08d930 fffff800`02fbc2ad : fffff980`0ac4cc60 00000000`00000001 fffffa80`0f42df20 fffffa80`12782450 : nt!IovCallDriver+0x566
    10 fffff880`0b08d990 fffff800`02cd0e93 : fffffa80`11786060 fffff880`0b08db60 00000000`0561ee58 fffff880`0b08da88 : nt!NtQueryDirectoryFile+0x1ad
    11 fffff880`0b08da70 00000000`76f7166a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`0b08dae0)
    12 00000000`0561ee38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f7166a

    Code:
    !thread
    GetPointerFromAddress: unable to read from fffff80002f09000
    THREAD fffffa8011786060  Cid 0300.0dc0  Teb: 000007fffff66000 Win32Thread: 0000000000000000 RUNNING on processor 5
    IRP List:
        Unable to read nt!_IRP @ fffff9800ac4cc60
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80002e48ba4
    Owning Process            fffffa8012547b30       Image:         MsMpEng.exe
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      5194         
    Context Switch Count      12651          IdealProcessor: 3             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address 0x0000000076f3fbc0
    Stack Init fffff8800b08dc70 Current fffff8800b08cbd0
    Base fffff8800b08e000 Limit fffff8800b088000 Call 0
    Priority 9 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5

    Code:
    !verifier 100
    Verifier IRP transition log is not available.
    Either Driver Verifier I/O Checking is not enabled,
    or Verifier failed to allocate memory for the IRP log.
    Driver Verifier !
      My Computer


 
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