Random BSOD due to hardware failure


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Random BSOD due to hardware failure


    Hello,

    I need some help for a problem that I have with my computer. Quite often, I encounter the BSOD and I don't know why. It happens about 4 times a month and it says that it is due to a hardware failure. I noticed that it happens most of the time after I woke the computer awake from sleep, but not immediately after (maybe 10-15 minutes later). That's pretty much what I know from my BSOD problem, so if you have any specific question I will be glad to help you help me.

    Thank you for your help,
    Roman.
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Looking at your files it is very apparent that an Asus charger driver is at fault here as all your crashes point to the same driver as being the problem:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8008b37060, fffff80000b9c518, fffffa800779fb80}
    
    Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AiCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
    Probably caused by : usbhub.sys
    
    Followup: MachineOwner
    ---------
    Driver Reference Table - AiCharger.sys

    This driver is a know causer of BSODs, you can try updating the driver from here: ASUSTeK Computer Inc. -Support- Drivers and Download P6T

    if that does not work remove the driver entirely by navigating to: C:\Windows\system32\DRIVERS\
    then searching for AIcharger.sys and deleting it. you may be prompted with a UAC prompt to complete this action.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I searched on the internet and yeah it turns out that it is a driver that causes some troubles. Its use is to charge up apple products but I sold mines so I simply do not need that faulty driver anymore so I removed it from my computer. If you are right, then my problem should be solved. Thank you for your help, much appreciated.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Glad I could be of help if you do not have another BSOD with in a week please mark the thread as solved.
      My Computer


 

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