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Windows 7: BSOD 0x000000c5

01 Jun 2013   #1

Windows 7 Premium 64 bit
BSOD 0x000000c5

Hey, so for the past little while now I have been getting BSOD every now and then. They seem to be somewhat random. Sometimes it could be when I put my computer into sleep mode, or when I'm shutting down my computer or just when I'm working on my computer.

One of the main reason's for a lot of my BSOD is because of an audio interface I use needs to be unplugged before I shutdown my computer or it will BSOD.

My most recent BSOD happened while I was opening a project in Pro Tools 10.

My System SpecsSystem Spec
01 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi jsocks.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Scan the system for possible virus infection with the following programs.
Update Atheros AR9002WB-1NG Wireless Network Adapter Driver. It is failing.
fffff880`033ad050  fffff880`07c71802Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
And it is very old.
fffff880`07c3d000 fffff880`07ee7000   athrx      (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Oct 04 12:19:29 2011 (4E8AAC79)
    CheckSum:         002B1FA7
    ImageSize:        002AA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get teh driver from Drivers for Atheros AR9002WB and Windows 7.

Let us know the results.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C5, {cbdb268, 2, 1, fffff80003205147}

Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 )

Followup: MachineOwner
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+5e )

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD 0x000000c5

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