Problem Event Name: BlueScreen


  1. Posts : 3
    Windows 7 Ultimate X64
       #1

    Problem Event Name: BlueScreen


    Hello ,my pc was okay before 1-2 months ,i played saints row 3 before 2 weeks.Even i did half of it but then i was having a problem ,when i launched the game and loaded the save file,my pc was crashing ,a blue screen was coming with too much errors etc.When i restarted my pc i received 'Your computer has been recovered from a unexpected shutdown' .or something ,These are the details i received.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002EE24BC
    BCP3: FFFFF8800908F5D0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\060213-134925-01.dmp
    C:\Windows\Temp\WER-135315-0.sysdata.xml

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    I downloaded 'BlueScreenView' program and got a .dmp error in it.The properties of that error are
    ==================================================
    Dump File : 060213-134925-01.dmp
    Crash Time : 6/2/2013 4:16:35 PM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02ee24bc
    Parameter 3 : fffff880`0908f5d0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75c00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    Processor : x64
    Crash Address : ntoskrnl.exe+75c00
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\060213-134925-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,096
    ==================================================
    I cant even play a game.Today i tried to play Grid 2 but my pc was crashing and the blue-screen was coming
    My Pc Specifications
    Intel (R) Core (TM)2 quad Cpu 6600@2.40 Ghz 2.39 Ghz
    Ram :6 GB
    windows 7 ultimate 64 bit
    Gpu:Nvidia ge force 430
    sometimes my pc shutdown itself.
    Please tell me a solution.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 3
    Windows 7 Ultimate X64
    Thread Starter
       #3

    Okay here is the zip.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Can you check in HP for any possible BIOS update? It's too old.
    Code:
    BiosMajorRelease = 8
    BiosMinorRelease = 14
    BiosVendor = American Megatrends Inc.
    BiosVersion = 5.07   
    BiosReleaseDate = 08/08/2007
    SystemManufacturer = HP-Pavilion
    SystemProductName = GN553AA-ABA m9040n
    SystemFamily = 103C_53316J
      My Computer


  5. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #5

    Your Install of windows is counterfeit, the PC manufacturer is HP while the Product ID used to activate windows is an Asus key, this is only possible through a hackers exploit, also your bios predates windows 7 and yet the key you used to activate windows is an OEM_SLP key again this should not be. please purchase a legal copy of windows, format your drive and install with the legal copy of windows.
      My Computer


  6. Posts : 3
    Windows 7 Ultimate X64
    Thread Starter
       #6

    Arc said:
    Can you check in HP for any possible BIOS update? It's too old.
    Code:
    BiosMajorRelease = 8
    BiosMinorRelease = 14
    BiosVendor = American Megatrends Inc.
    BiosVersion = 5.07   
    BiosReleaseDate = 08/08/2007
    SystemManufacturer = HP-Pavilion
    SystemProductName = GN553AA-ABA m9040n
    SystemFamily = 103C_53316J
    Where i can check for updates?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Follow Dsprague's instructions first.
      My Computer


 

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