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BOSD after using Internet Explorer
Hello Friends:
Had a BSOD today after using internet explorer, about 1hr ago. Please find attached the file. Thanks very much for your help.
shengming
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-X92GV-V7DCV-P4K27 Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s= Windows Product ID: 00426-OEM-8992662-00400 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {6147757F-71A1-4966-9C78-533C187E92D7}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Allowed Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6147757F-71A1-4966-9C78-533C187E92D7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1928789304-4182748295-4007458664</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V1.19</Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>7C693B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0804</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>4DF40A82E616586</Val><Hash>4/VXusmfMkH9VJRR4fP2wM035OY=</Hash><Pid>89392-707-0108946-65695</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600400-02-2052-7600.0000-2722011 Installation ID: 017794335824475841542450853722436991170530701494663380 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: P4K27 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 6/3/2013 3:07:03 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 5:9:2013 20:17 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OAAAAAEABAABAAEAAQABAAAABAABAAEAJJQ+mVy25NycH/hYclseMCBYjkqKPFTABraESZqbLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS ACRPRDCT FACP ACRSYS ACRPRDCT HPET ACRSYS ACRPRDCT MCFG ACRSYS ACRPRDCT SSDT ACRSYS PtidDevc ASF! ACRSYS ACRPRDCT SSDT ACRSYS PtidDevc SSDT ACRSYS PtidDevc UEFI ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT SLIC DELL WN09
Last edited by shengming; 03 Jun 2013 at 02:14.
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