BSOD on my Windows 7, happens mostly when I download, error 0x000000C2

dj2k · 03 Jun 2013

Hello, sevenforums,

On my Laptop (HP Pavilion dv5-2045dx), I keep getting blue screen of death errors. I have been pretty much been getting them throughout the 3 years I have had this laptop, but recently, it's been happening much more frequently to the extent that it interferes with work I do on the laptop. I mostly get the "Bad_Pool_Caller" problem, but I sometimes see it also says "irql_not_less_or_equal". I uploaded the SF zip file onto this thread.

Note: I notice recently, the computer doesn't send a minidump to the minidump folder, even though I have it configured to do that, so the last ".dmp" file that has been put in the minidump folder was 5/22/2013, even thougn my computer has been crashing after that.

Edit: @Arc: I updated the driver to the Intel(R) WiFi Link 1000 BGN. I'll watch for anymore bluescreens and tell you.

Arc · 03 Jun 2013

Update your Intel(R) WiFi Link 1000 BGN driver. It is very old.

Code:

fffff880`05896000 fffff880`05ff5000   NETw5s64 T (no symbols)           
    Loaded symbol image file: NETw5s64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
    Image name: NETw5s64.sys
    Timestamp:        Wed Jan 13 22:07:13 2010 (4B4DF6B9)
    CheckSum:         0075EBFF
    ImageSize:        0075F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Take it from https://downloadcenter.intel.com/Default.aspx.

Let us know the results.

dj2k · 10 Jun 2013

Things seem great so far! It's been a week and not once has my laptop came across a bluescreen. Also, my laptop ever since has been able to hibernate and sleep without crashing as it attempts to do so (which was another issue I meant to address, but looks like simply updating the network adapter as Arc mentioned fixed that one as well).

I'll wait another week before I officially declare the problem solved.

dj2k · 21 Jun 2013

Sorry about the re-post, but wanted to officially declare the problem fixed. Have not had a Blue Screen Of Death ever since I followed Arc's instructions.

Thank you! :)

Arc · 21 Jun 2013

Its OK, mate :) You are welcome.
For any further issue, let us know. :)