BSOD while on Netflix and random Moments Every day, error 0x0000001e


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    BSOD while on Netflix and random Moments Every day, error 0x0000001e


    Hi Everyone,
    I'm getting a BSOD daily, not a clue why. I've trouble shot as must as could, I have yet to solve my problem.
    Please some one assist me on this issue. the zip is uploaded.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hi and welcome to the forum.
    Probably caused by : kltdi.sys ( kltdi+71af ) Kaspersky Network filtering component.

    The cause of your BSOD's is your Kaspersky Antivirus. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

    Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

       Information
    • Do not start the free trial of MalwareBytes, unselect that option when prompted.


    • Update and make full scans with both separately.

    Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
    3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

    BSOD BUGCHECK SUMMARY
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\Compressed\ApuyDario\SF_04-06-2013\060413-10779-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032a8670
    Debug session time: Wed Jun  5 05:52:41.738 2013 (UTC + 6:00)
    System Uptime: 0 days 0:01:57.550
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff8800d85d660, 0, 0}
    
    *** WARNING: Unable to verify timestamp for kltdi.sys
    *** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
    Probably caused by : kltdi.sys ( kltdi+71af )
    
    Followup: MachineOwner
    ---------
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jun  5 05:52:41.738 2013 (UTC + 6:00)
    System Uptime: 0 days 0:01:57.550
    BugCheck 1E, {ffffffffc0000005, fffff8800d85d660, 0, 0}
    *** WARNING: Unable to verify timestamp for kltdi.sys
    *** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
    Probably caused by : kltdi.sys ( kltdi+71af )
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jun  5 05:49:52.113 2013 (UTC + 6:00)
    System Uptime: 0 days 0:52:52.925
    BugCheck D1, {18f04000, 6, 1, fffff8800569b0ec}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3a80ec )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jun  4 05:44:54.107 2013 (UTC + 6:00)
    System Uptime: 0 days 0:39:02.919
    BugCheck 3B, {c000001d, fffff88004f1e0e9, fffff8800e396710, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  MetroLL.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jun  4 04:51:24.727 2013 (UTC + 6:00)
    System Uptime: 0 days 0:11:46.539
    BugCheck 3B, {c000001d, fffff88004a1d0e9, fffff8800e046710, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jun  4 04:38:15.644 2013 (UTC + 6:00)
    System Uptime: 0 days 0:28:31.456
    BugCheck 19, {3, fffffa8011bc0170, fffffa8011bc0168, 204000000}
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c96 )
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sun Jun  2 20:59:25.369 2013 (UTC + 6:00)
    System Uptime: 0 days 0:26:24.181
    BugCheck 3B, {c0000005, fffff88004d940d1, fffff8800d722e10, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  BelkinSetup.ex
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sun Jun  2 08:37:11.693 2013 (UTC + 6:00)
    System Uptime: 0 days 0:27:49.505
    BugCheck 3B, {80000003, fffff960001310fc, fffff8800dbca930, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


 

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