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Random BSOD While playing a game
Here are the diagnostic tool things. I had this BSOD occuring 2 times . I want to know fast what is causing it. All my data and my things are on this laptop .
Here are the diagnostic tool things. I had this BSOD occuring 2 times . I want to know fast what is causing it. All my data and my things are on this laptop .
Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7
Security App
Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.
Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free
Information
- Do not start the free trial of MalwareBytes, unselect that option when prompted.
- Update and make full scans with both separately.
Scan your system with the following:
Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)
ESET online scanner - One-time virus scanner free with ESET online scanner
Hard Drive/Storage
Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
- For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure
For errors on your Hard drive(s): How to Run Disk Check in Windows 7
Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
System Temperature
Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor
Here is the CrystalDiskInfo screenshot. I know my computer is getting hot. Also got a BSOD today and ran startup repair but no minidump collected.
You should back up your data from that hard drive.
Can you also post a screenshot from speccy or hardware monitor?
Here it is. I finally managed to turn on my laptop. I saw that when I accessed bios configuration and windows memory tool from boot, it also turned off AUTOMATICALLY! I got no BSOD. That means it might be some hardware problem or otherwise, a heat problem? Please give me a detailed analysis of my SF recovery tool files. Thanks.
87C is too much.
Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
I think Koolkat gave excellent advice. From just looking at the Speccy report, your problem looks to be heat. In addition to the excellent suggestions Koolkat gave, you may try a laptop cooler and see if that helps. As far as your personal data, as long as the hard drive is operational, You can remove it from the laptop and connect it in an external hard drive enclosure and use another computer to copy it off. From looking at the CrystalDisk info, I would not wait to do that. Your hard drive appears to be failing, which could possibly be from the heat issue.
Yes the temp of the HDD is beyond the max in Crystal Disk Info, 50C is max. Have you had the BSODs before or is it a new issue? Follow Kool Kat's guideline for usage too.
I will reiterate, you should get a new HDD real soon, before the impending failure happens. A replacement with a 7200RPM would help the laptop perform better.
Gary, reallocated sectors count is extremely high also. Imminent failure if not already. Perhaps because of the high temps, don't you think?