Random BSOD While playing a game

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  1. Posts : 501
    Windows 10 Home 64-Bit
    Thread Starter
       #11

    Britton30: This is a new issue. I've had this kind of issue before last year but it happened only one time without any BSOD. It also happened with my older laptop (Which had Windows 7 but now has Windows 8) but still no BSOD. It also only happens in summers.
    essenbe: I would do that; could you give me steps?

    koolkat77: Thanks for your excellent advice! My issue seems to be under control (I think it is under control at least a bit but it still heats up miserably). I think I must get a laptop cooling pad. Do you think the fan was getting clogged somehow while I was getting BSODs?
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #12

    aritra2116, I assume you are talking about copying your personal information . Do you have an external hard drive and does your current hard drive still boot? If the answer to both of those is yes, you can copy the info out by, for example go the my music folder than right click it, select copy, go to the external hard drive and click paste. It should copy the entire music folder, you would do that for the pictures folder, documents folder and videos folder. Another way to copy everything at once is open explorer, go to your C drive and open it find the users folder and copy the C:/users to the external hard drive. that will copy everything at once. It will take some time for it to copy, but it will copy not only music, pictures and documents, but also favorites, downloads, links and others.
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  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #13

    Hot drive, only in the simmer. You are cooking the drive and need to see if the vents are clogged, even a little bit can raise temps.

    This may give you some time to get your data copied, if you can get zeros as shown.


    Attachment 272669
      My Computer


  4. Posts : 501
    Windows 10 Home 64-Bit
    Thread Starter
       #14

    Thanks to you guys very much! I got my laptop repaired and found out that the fan was getting clogged just as I predicted. I also bought a laptop cooling pad and a Seagate 1 TB external hard drive for backing up my data. I will report to you guys if I face further problems. Thanks! :)
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  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #15

    Thanks for the update, we'll be here if needed.
    Last edited by Britton30; 20 Jun 2013 at 13:02.
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  6. Posts : 26,869
    Windows 11 Pro
       #16

    Thanks for letting us know. I hope everything works out well fo you.
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  7. Posts : 501
    Windows 10 Home 64-Bit
    Thread Starter
       #17

    Just to confirm, I got a Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED BSOD. How could heat cause such bsod? http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx
    For info on this BugCheck.
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #18

    You should monitor your CPU and GPU temps at all times. Heat will cause the computer to shut down in order to protect itself. Do you hear the fan running? It should be running very fast if the computer is getting that hot. You shouldn't let it get hot enough to shut down itself. You should shut it down when you see the temps getting very high. You could have the computer clogged up. the fan has failed or the CPU fan/heatsink has failed.
      My Computer


 
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