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Windows 7: unexpected BSOD after hanging my computer

06 Jun 2013   #1

windows starter 32bit
unexpected BSOD after hanging my computer

hi there.. i was expect your knowledge to fix my problem in my PC
after hanging may desktop,BSOD was appear and it boot up again.
and sometimes i was encounter unexpected shutdown. i check the processor and the fan and i clean it.
and i put a new heat sink. but didn't fix this problem.. what can i do.. i hope u can help me as soon as possible.. Thanks a lot.. hope your consideration ...
My System SpecsSystem Spec
07 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

BTW, all the events as per the event log is the same ...
  Log Name: System
  Source: atapi
  Date: 2013-06-06T12:36:16.880
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PadicaFamily-PC
The driver detected a controller error on \Device\Ide\IdePort2.
You are using the native controllers. Then what you need to rey is to unplug the device from Port 2 to another unused port.

Definitely a crash dump will help to go deeper, but you should try this at first.
My System SpecsSystem Spec
07 Jun 2013   #3

windows starter 32bit

tnx for replying and i do your instruction to go with option two.
and this is the result..

hope you can find a solution .. tnx
My System SpecsSystem Spec

07 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Sorry to say, but still there is no crash dump. Though it is found that you got a Stop 0x50 BSOD lately.
My System SpecsSystem Spec

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