BSOD having trouble figuring out what to do..


  1. Posts : 3
    Windows 7 Proffesional 64bit
       #1

    BSOD having trouble figuring out what to do..


    So i have recently just built my PC and i thought it all went quite well..
    but when i was updating and of the hardware/software i would instantly get a blue screen error..
    i first thought it was that i needed to update the bios... which i did..
    and then updated everything in device manager apart from two that cannot be found.
    firstly i got an error code that i couldnt quite get the number of but it had some 3s in it :L

    After doing quite a bit of research i decided it must be the gpu as now i was only getting BSOD when i loaded up a game and started to play.. menus were fine but the actual game few secounds/minutes boom crash

    i also moved the graphics card down a slot to see if that would work.. nope..


    Please help i really to be rid of this problem...
    Last edited by Ventus; 07 Jun 2013 at 02:47.
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2
      My Computer


  3. Posts : 3
    Windows 7 Proffesional 64bit
    Thread Starter
       #3

    Hey yeah ive done that but where do you want me to upload the .rar file?
      My Computer


  4. Posts : 3
    Windows 7 Proffesional 64bit
    Thread Starter
       #4

    ah my bad i didnt see the upload attachment icon..
      My Computer


  5. Posts : 2,573
    Win7 Ultimate X64
       #5

    Hello Ventus, Welcome to SF

    According to your dumps you are suffering from multiple 0x124 errors which are indicating a hardware error
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, fffffa8010063028, be200000, 21136}
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : GenuineIntel
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8010063028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000021136, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------

    BUGCHECK_STR: 0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
    PROCESS_NAME: System
    CURRENT_IRQL: f
    STACK_TEXT:
    fffff800`00ba8a98 fffff800`033fba3b : 00000000`00000124 00000000`00000000 fffffa80`10063028 00000000`be200000 : nt!KeBugCheckEx
    fffff800`00ba8aa0 fffff800`02f8f443 : 00000000`00000001 fffffa80`0d4a6170 00000000`00000000 fffffa80`0d4a61c0 : hal!HalBugCheckSystem+0x1e3
    fffff800`00ba8ae0 fffff800`033fb700 : 00000000`00000728 fffffa80`0d4a6170 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
    fffff800`00ba8b40 fffff800`033fb052 : fffffa80`0d4a6170 fffff800`00ba8e70 fffffa80`0d4a6170 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff800`00ba8c90 fffff800`033faf0d : 00000000`00000008 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff800`00ba8cd0 fffff800`033eee88 : 00000000`00000001 fffff800`02ff3e80 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff800`00ba8d00 fffff800`02e774ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff800`00ba8d30 fffff800`02e77353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff800`00ba8e70 fffff880`050aec61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff800`00b9cb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61

    STACK_COMMAND: kb
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: GenuineIntel
    IMAGE_NAME: GenuineIntel
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
    BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
    Followup: MachineOwner
    ---------
    0: kd> !errrec [fffffa8010063028]
    ===============================================================================
    Common Platform Error Record @ fffffa8010063028
    -------------------------------------------------------------------------------
    Record Id : 01ce630ce49a64a3
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 6/6/2013 23:51:06 (UTC)
    Flags : 0x00000000
    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ fffffa80100630a8
    Section @ fffffa8010063180
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal
    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : Cache error
    Operation : Data Read
    Flags : 0x00
    Level : 2
    CPU Version : 0x00000000000306a9
    Processor ID : 0x0000000000000000
    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ fffffa80100630f0
    Section @ fffffa8010063240
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id : a9 06 03 00 00 08 10 00 - bf e3 9a 7f ff fb eb bf
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0 @ fffffa8010063240
    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ fffffa8010063138
    Section @ fffffa80100632c0
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal
    Error : DCACHEL2_DRD_ERR (Proc 0 Bank 5)
    Status : 0xbe20000000021136
    Address : 0x00000002c1b1ecc0
    Misc. : 0x0000007006038086
    Have a read of this thread for some general info and things to do
    Stop 0x124 - what it means and what to try

    The dump indicates a level 2 cache error reported by the cpu although this does not necessarily mean the cpu is faulty
    I would start by checking machine temperatures at idle and at load and see how fast/how high the temps rise to see if anything is overheating

    If you want to stress test the cpu try Hardware - Stress Test With Prime95 but you need to monitor temps closely while doing it and dont leave unattended until you are sure temp has levelled out and be sure to abort the test if temps rise to high/too fast

    Post back your temps and if they are ok then we can look at some other things
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:35.
Find Us