BSOD when shutting off

sury · 14 Jun 2013

I have had a hard disk crash couple of months ago and since then I started having BSOD when I shutdown the computer or reboot when installing any updates. Since then I replaced the hard drive but the BSOD still persists. Any help is appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E79C0
BCP3: FFFFF8800371D4A8
BCP4: FFFFF8800371CD00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

YoYo155 · 14 Jun 2013

Do you have "Picasa" running while booting down?

EDIT:
When you replaced the HDD with a new one, did you do a clean install or just duplicated the old one?

Dsprague · 14 Jun 2013

Looking at your dump files it appears to be caused by your Ximeta NDAS Software for Windows drivers:

Code:

*** WARNING: Unable to verify timestamp for ndasfs.sys
*** ERROR: Module load completed but symbols could not be loaded for ndasfs.sys
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800030e79c0, fffff8800371d4a8, fffff8800371cd00}

Probably caused by : ndasfs.sys ( ndasfs+4383a )

Followup: MachineOwner
---------

http://carrona.org/drivers/driver.php?id=ndasfs.sys

looking at the time stamp on the driver it is very old:

Code:

kd> lmvm ndasfs
start             end                 module name
fffff880`01345000 fffff880`013a5000   ndasfs   T (no symbols)           
    Loaded symbol image file: ndasfs.sys
    Image path: \SystemRoot\system32\DRIVERS\ndasfs.sys
    Image name: ndasfs.sys
    Timestamp:        Tue Feb 10 15:53:08 2009 (4991E934)
    CheckSum:         0005CECF
    ImageSize:        00060000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update the driver from here: Download Center - NDAS Software for Windows

YoYo155 · 14 Jun 2013

I was just there

Code:

fffff880`0759e000 fffff880`075a9000   secdrv   secdrv.SYS   Wed Sep 13 15:18:38 2006 (4508052E)
fffff880`049c5000 fffff880`049ec000   ndasbus  ndasbus.sys  Tue Feb 10 22:52:58 2009 (4991E92A)
fffff880`01400000 fffff880`0145c000   lfsfilt  lfsfilt.sys  Tue Feb 10 22:53:06 2009 (4991E932)
fffff880`012ef000 fffff880`0134f000   ndasfs   ndasfs.sys   Tue Feb 10 22:53:08 2009 (4991E934)
fffff880`04525000 fffff880`045b2000   ndasfat  ndasfat.sys  Tue Feb 10 22:53:17 2009 (4991E93D)
fffff880`0441f000 fffff880`04525000   ndasrofs ndasrofs.sys Tue Feb 10 22:53:29 2009 (4991E949)
fffff880`07b3e000 fffff880`07b99000   ndasscsi ndasscsi.sys Tue Feb 10 22:53:51 2009 (4991E95F)
fffff880`01cc0000 fffff880`01ce1000   lpx      lpx.sys      Tue Feb 10 22:53:56 2009 (4991E964)
fffff880`068cf000 fffff880`06df1000   atikmdag atikmdag.sys Fri Apr 24 13:51:57 2009 (49F199CD)
fffff880`01d4a000 fffff880`01d52000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`06426000 fffff880`0643c000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`00fdd000 fffff880`00fe7000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`018db000 fffff880`018ec000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`01a68000 fffff880`01a71000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`0111d000 fffff880`01126000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`045b2000 fffff880`045bd000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`07477000 fffff880`07483000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`045bd000 fffff880`045ce000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
.
.
.
.
.

sury · 14 Jun 2013

YoYo155, Yes I have Picasa ruuning at the time of booting down. My data drive crashed and I replaced it with a new one. Fortunately I have data backed up so restoring the data was not an issue (after burnt couple of times you learn. :))

Dsprague, I will update the drivers as suggested by and about to be suggested by YoYo155:). Thank you for your prompt response. Will report back after the driver upgrade.

Sury

YoYo155 · 14 Jun 2013

sury said:

YoYo155, Yes I have Picasa ruuning at the time of booting down. My data drive crashed and I replaced it with a new one. Fortunately I have data backed up so restoring the data was not an issue (after burnt couple of times you learn. :))

Dsprague, I will update the drivers as suggested by and about to be suggested by YoYo155:). Thank you for your prompt response. Will report back after the driver upgrade.

Sury

If updating the drivers doesn't cut it try killing Picasa before you shut-down.

sury · 14 Jun 2013

I had trouble installing the drivers. The unzip complained about failing CRC check. Since I have only one computer, I don't need NDAS so I unstalled the software and now BSOD disappeared.

I even tested with Picasa running and still no issues. I am curious what is the issue with Picasa. I will mark this solved never the less. Thank you very much for your quick and accurate diagnosis. Much appreciated.

With best regards,
Sury

Dsprague · 14 Jun 2013

I am always glad to help.

sury · 14 Jun 2013

YoYo155 Thank you very much. I was thanking both of you but when read my own message I felt as if I did not acknowledge. My apologies.

With best regards,
Sury

YoYo155 · 14 Jun 2013

Glad to hear you''re up and running!.