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Windows 7: BSOD randomly occurring on Lenvo Carbon X1 - BUGCODE_USB_DRIVER

10 Jun 2013   #1
blueplastic

Windows 7 Professional 64 bit
 
 
BSOD randomly occurring on Lenvo Carbon X1 - BUGCODE_USB_DRIVER

About 5 times a week, I'm getting a Blue Screen with Bug Check Code: 0x000000fe caused by the USBPORT.SYS driver.

I have tried to fully reinstall Windows 7 from the Levono Carbon X1 reinstall DVD, but the problem has resurfaced.

Can somebody please help me troubleshoot what is causing this erratic crash? There doesn't seem to be a specific app I am running when this occurs.


My System SpecsSystem Spec
.
10 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello blueplastic.

Update Intel usb3 drivers from https://downloadcenter.intel.com/default.aspx .

And, Disable USB Selective Suspensd too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Also have a look at USB Driver - General Fix for Problems.

Let us know the results.
_______________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {6, fffffa800eb7cad0, 48766544, 0}

Probably caused by : WinUSB.sys ( WinUSB!WinUSB_PrepareHardware+157 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD randomly occurring on Lenvo Carbon X1 - BUGCODE_USB_DRIVER




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