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Windows 7: Random BSOD (Maybe bad Driver)

21 Jun 2013   #11

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Scan the system for possible virus infection with the following programs.
Do some Disc checks.

  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.

My System SpecsSystem Spec
23 Jun 2013   #12

Windows 7 Home Premium 64bit

After installing new memory. Corsair 555-12. I seemed to be having even more BSOD's so I ran memtest and found brand new memory bad. I replaced it with old OCZ (2 gig) that I knew to be good and memtest past so I will be sending back memory and starting over!
My System SpecsSystem Spec
24 Jun 2013   #13

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Are you suggested to change memory? I have noticed that you are suggested to do memtest, but you havent posted the result.

Similarly you havent posted the results of virus scan and disc check.
My System SpecsSystem Spec

01 Jul 2013   #14

Windows 7 Home Premium 64bit

Have replaced memory again. TDSSKiller found nothing, Defender found nothing, Seagate Scan found nothing. I am still getting frequent BSOD. I am running verifier now and will upload results in a day or two. One thing I have noticed is that I hear a slight buzzing noise before and during crash, it sounds a bit like the noise the hard drive makes while writing but louder and seems to come from the MOBO not the hard drive. The MOBO is about the only piece of hardware I have not replaced. Bios is current but I wonder if flashing it would be worth trying?
My System SpecsSystem Spec
02 Jul 2013   #15

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Before replacing the motherboard, let us wait for the DV enabled crash dumps.
My System SpecsSystem Spec
02 Jul 2013   #16

Windows 7 Home Premium 64bit
DV Related Crash Dumps

Before last two crashes i reseated everything on the MOBO.
My System SpecsSystem Spec
03 Jul 2013   #17

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

It is some ASUS bloatware which is too old by itself.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C9, {226, fffff88008ddf734, fffff98016fe4ee0, 0}

Unable to load image IOMap64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IOMap64.sys
*** ERROR: Module load completed but symbols could not be loaded for IOMap64.sys
Probably caused by : IOMap64.sys ( IOMap64+1734 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The IO manager has caught a misbehaving driver.
Arg1: 0000000000000226, An IRP dispatch handler has returned without passing down or completing this IRP,
    or someone forgot to return STATUS_PENDING.
Arg2: fffff88008ddf734, The address in the driver's code where the error was detected.
Arg3: fffff98016fe4ee0, IRP address.
Arg4: 0000000000000000

Debugging Details:

BUGCHECK_STR:  0xc9_226


fffff880`08ddf734 4883ec28        sub     rsp,28h

fffff880`08ddf734 4883ec28        sub     rsp,28h

IRP_ADDRESS:  fffff98016fe4ee0

DEVICE_OBJECT: fffffa8007dd0da0



PROCESS_NAME:  Monitor.exe


LAST_CONTROL_TRANSFER:  from fffff800033674ec to fffff80002ed9c00

fffff880`0bb30e28 fffff800`033674ec : 00000000`000000c9 00000000`00000226 fffff880`08ddf734 fffff980`16fe4ee0 : nt!KeBugCheckEx
fffff880`0bb30e30 fffff800`0337158a : fffff800`03365b00 fffff880`08ddf734 fffff980`16fe4ee0 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`0bb30e70 fffff800`03372593 : 00000000`00000226 fffffa80`077c7818 fffff980`16fe4ee0 00000000`ffffffff : nt!ViErrorFinishReport+0xda
fffff880`0bb30ec0 fffff800`0337d8ac : 00000000`00000000 fffffa80`077c7760 fffffa80`077c7818 fffffa80`07dd0da0 : nt!VfErrorReport1+0x63
fffff880`0bb30f60 fffff800`0337dc73 : fffffa80`077c7760 00000000`00000002 fffffa80`07dd0da0 fffff800`033703b7 : nt!IovpCallDriver2+0x1bc
fffff880`0bb30fc0 fffff800`03383d3e : fffff980`16fe4ee0 fffff980`16fe4ee0 00000000`00000002 fffffa80`07dd0da0 : nt!VfAfterCallDriver+0x353
fffff880`0bb31010 fffff800`031e450f : fffff980`16fe4ee0 fffffa80`06909b30 00000000`00000000 fffffa80`077c7760 : nt!IovCallDriver+0x57e
fffff880`0bb31070 fffff800`031d2504 : 00000000`00000000 fffff8a0`02556040 fffffa80`08175e30 fffff800`02ee2e4c : nt!IopCloseFile+0x11f
fffff880`0bb31100 fffff800`031d22c1 : fffff8a0`02556040 fffff8a0`00000001 fffff8a0`02556040 00000000`00000000 : nt!ObpDecrementHandleCount+0xb4
fffff880`0bb31180 fffff800`03194040 : 00000000`00000164 fffff8a0`02556040 fffff8a0`03154590 00000000`00000164 : nt!ObpCloseHandleTableEntry+0xb1
fffff880`0bb31210 fffff800`03193f34 : 00000000`00000004 00000000`00000000 fffffa80`06909b30 fffff800`03181391 : nt!ObpCloseHandleProcedure+0x30
fffff880`0bb31250 fffff800`031945d2 : fffff8a0`0314d001 fffff880`0bb315c0 fffffa80`06909b30 00000000`00010282 : nt!ExSweepHandleTable+0x74
fffff880`0bb31290 fffff800`031afc72 : fffff8a0`0314d060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObKillProcess+0x62
fffff880`0bb312d0 fffff800`03195dbd : 00000000`40010004 fffff900`00812001 00000000`7efdb000 fffffa80`07e3f060 : nt!PspExitThread+0x522
fffff880`0bb313d0 fffff800`02ecc71a : fffffa80`00000028 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PsExitSpecialApc+0x1d
fffff880`0bb31400 fffff800`02ecca60 : 00000000`000ce300 fffff880`0bb31480 fffff800`03195d30 00000000`00000001 : nt!KiDeliverApc+0x2ca
fffff880`0bb31480 fffff800`02ed8f37 : fffffa80`06916590 00000000`7efdb000 00000000`00000020 00000000`7efdc024 : nt!KiInitiateUserApc+0x70
fffff880`0bb315c0 00000000`77901206 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`000ce280 fffff800`02ed1250 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77901206
fffff880`0bb317a0 fffffa80`08366520 : fffffa80`06916698 fffff880`0bb31900 fffff880`02fd5180 00000000`00000000 : nt!KiCallUserMode
fffff880`0bb317a8 fffffa80`06916698 : fffff880`0bb31900 fffff880`02fd5180 00000000`00000000 fffff880`0bb31db0 : 0xfffffa80`08366520
fffff880`0bb317b0 fffff880`0bb31900 : fffff880`02fd5180 00000000`00000000 fffff880`0bb31db0 5ec8b3a4`0da172ad : 0xfffffa80`06916698
fffff880`0bb317b8 fffff880`02fd5180 : 00000000`00000000 fffff880`0bb31db0 5ec8b3a4`0da172ad 8494dbd0`c9186967 : 0xfffff880`0bb31900
fffff880`0bb317c0 00000000`00000000 : fffff880`0bb31db0 5ec8b3a4`0da172ad 8494dbd0`c9186967 75c712e6`3c56c10d : 0xfffff880`02fd5180

STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  IOMap64+1734

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  IOMap64.sys


FAILURE_BUCKET_ID:  X64_0xc9_226_IOMap64+1734

BUCKET_ID:  X64_0xc9_226_IOMap64+1734

Followup: MachineOwner

0: kd> lmvm IOMap64
start             end                 module name
fffff880`08dde000 fffff880`08de7000   IOMap64  T (no symbols)           
    Loaded symbol image file: IOMap64.sys
    Image path: IOMap64.sys
    Image name: IOMap64.sys
    Timestamp:        Fri Feb 05 07:25:34 2010 (4B6B7A96)
    CheckSum:         00013681
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
My System SpecsSystem Spec
09 Jul 2013   #18

Windows 7 Home Premium 64bit

Did clean reinstall. No BSOD for 3 days now! Thanks guys!
My System SpecsSystem Spec
09 Jul 2013   #19

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Good to hear. Thanks Arc for the help in this thread.
Post if you have further issues.
My System SpecsSystem Spec
28 Jul 2013   #20

Windows 7 Home Premium 64bit

Serious crashfest going on now! Cannot do anything for more than a few minutes.
My System SpecsSystem Spec

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