desperate need of getting my computer fixed


  1. John12
    Posts : 131
    Windows 7 Home Premium 64 Bit
       New #1

    desperate need of getting my computer fixed


    This is my old thread regarding my problem but I was not able to fix it: Crash error, dump inside.

    My problem is that my computer freezes everyday. Sometimes it just freezes, sometimes the screen randomly goes completely white and freezes, and blue screen of death happened once.

    I really would like to get this problem addressed with the help from the expert here. We can start from the beginning please tell me what program to use to generate a report on my problem and we will go from there.

    Thank you, really appreciate this and I will donate 100$ to the person that can help me fix this if you want. Just really desperate at this point.
      My Computer
    Quote Quote

  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #2

    John12

    Lets see what is running on your PC first

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Double click the DDS icon on the Desktop then click the Run button to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your reply

    Don't zip the Attach.txt
      My Computer
    Quote Quote

  4. John12
    Posts : 131
    Windows 7 Home Premium 64 Bit
    Thread Starter
       New #3

    Here it is.
      My Computer
    Quote Quote

  6. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #4

    Not seeing anything that will cause a freeze from those logs .

    I recommend not using any registry cleaner software .

    Try to update the Nvidia drivers

    NVIDIA - Download Drivers

    Click on the Agree & Download button
      My Computer
    Quote Quote

  7. John12
    Posts : 131
    Windows 7 Home Premium 64 Bit
    Thread Starter
       New #5

    I have tried that solution in the past but it didn't seem to work.
      My Computer
    Quote Quote

  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    Those drivers been Released on 2013.05.23

    You could also try chkdsk

    Open up an Elevated Command Prompt. Click on inside type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Type in this command

    chkdsk /F /R
    press [Enter]

    It will ask you do you want to schedule on a restart press the Y key and press [ENTER] then restart manually .

    You're done with that run a SFC /scannow from an elevated command prompt .

    If it locates any corrupted files upload the log file

    Log file location : C:\Windows\Logs\CBS\CBS.log
      My Computer
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