Hi and welcome to seven forums btimsah.
Code:
AppleCharger.sys Wed Nov 2 08:46:00 2011
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge May cause BSOD on Win7/8 systems
Please uninstall all GigaByte software with Revo Uninstaller.
Check for updates on these drivers:
EtronXHCI.sys Tue Jul 26 03:30:56 2011 (4E2DE090)
Etron USB 3.0 Extensible Host Controller Driver Driver Reference Table - EtronXHCI.sys
EtronHub3.sys Tue Jul 26 03:30:59 2011 (4E2DE093)
Etron USB 3.0 Extensible Hub Driver Driver Reference Table - EtronHub3.sys
Code:
Loading User Symbols
*** WARNING: Unable to verify timestamp for EtronXHCI.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff880041f0db1, fffff88003162518, fffff88003161d70}
Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )
Followup: MachineOwner
---------
6: kd> !analyze -v; !sysinfo cpuspeed; !sysinfo SMBIOS; lmtsmn; q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880041f0db1, The address that the exception occurred at
Arg3: fffff88003162518, Exception Record Address
Arg4: fffff88003161d70, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
EtronXHCI+9db1
fffff880`041f0db1 8b8174400000 mov eax,dword ptr [rcx+4074h]
EXCEPTION_RECORD: fffff88003162518 -- (.exr 0xfffff88003162518)
.exr 0xfffff88003162518
ExceptionAddress: fffff880041f0db1 (EtronXHCI+0x0000000000009db1)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000004074
Attempt to read from address 0000000000004074
CONTEXT: fffff88003161d70 -- (.cxr 0xfffff88003161d70)
.cxr 0xfffff88003161d70
rax=0000000000000001 rbx=fffffa800851e000 rcx=0000000000000000
rdx=0000000000000001 rsi=0000000000000002 rdi=fffffa8008083f00
rip=fffff880041f0db1 rsp=fffff88003162750 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000002 r10=0000000000000002
r11=0000000000000000 r12=fffffa8008083a60 r13=0000000000000000
r14=fffff8a0001528e0 r15=0000000000000001
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
EtronXHCI+0x9db1:
fffff880`041f0db1 8b8174400000 mov eax,dword ptr [rcx+4074h] ds:002b:00000000`00004074=????????
.cxr
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000004074
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebf0e0
GetUlongFromAddress: unable to read from fffff80002ebf198
0000000000004074 Nonpaged pool
FOLLOWUP_IP:
EtronXHCI+9db1
fffff880`041f0db1 8b8174400000 mov eax,dword ptr [rcx+4074h]
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from fffffa800851e000 to fffff880041f0db1
STACK_TEXT:
fffff880`03162750 fffffa80`0851e000 : 00000000`00000002 fffffa80`08083a60 fffffa80`08083bb0 fffffa80`08083bb0 : EtronXHCI+0x9db1
fffff880`03162758 00000000`00000002 : fffffa80`08083a60 fffffa80`08083bb0 fffffa80`08083bb0 fffffa80`08083e78 : 0xfffffa80`0851e000
fffff880`03162760 fffffa80`08083a60 : fffffa80`08083bb0 fffffa80`08083bb0 fffffa80`08083e78 fffffa80`08083a60 : 0x2
fffff880`03162768 fffffa80`08083bb0 : fffffa80`08083bb0 fffffa80`08083e78 fffffa80`08083a60 fffff880`041e8db6 : 0xfffffa80`08083a60
fffff880`03162770 fffffa80`08083bb0 : fffffa80`08083e78 fffffa80`08083a60 fffff880`041e8db6 fffffa80`00001b6f : 0xfffffa80`08083bb0
fffff880`03162778 fffffa80`08083e78 : fffffa80`08083a60 fffff880`041e8db6 fffffa80`00001b6f 00000000`00007023 : 0xfffffa80`08083bb0
fffff880`03162780 fffffa80`08083a60 : fffff880`041e8db6 fffffa80`00001b6f 00000000`00007023 00000000`0c033001 : 0xfffffa80`08083e78
fffff880`03162788 fffff880`041e8db6 : fffffa80`00001b6f 00000000`00007023 00000000`0c033001 00000000`00000000 : 0xfffffa80`08083a60
fffff880`03162790 fffffa80`00001b6f : 00000000`00007023 00000000`0c033001 00000000`00000000 fffff880`02ef9180 : EtronXHCI+0x1db6
fffff880`03162798 00000000`00007023 : 00000000`0c033001 00000000`00000000 fffff880`02ef9180 00000000`00000000 : 0xfffffa80`00001b6f
fffff880`031627a0 00000000`0c033001 : 00000000`00000000 fffff880`02ef9180 00000000`00000000 00000000`00000000 : 0x7023
fffff880`031627a8 00000000`00000000 : fffff880`02ef9180 00000000`00000000 00000000`00000000 00000000`00000000 : 0xc033001
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: EtronXHCI+9db1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: EtronXHCI
IMAGE_NAME: EtronXHCI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e2de090
STACK_COMMAND: .cxr 0xfffff88003161d70 ; kb
FAILURE_BUCKET_ID: X64_0x7E_EtronXHCI+9db1
BUCKET_ID: X64_0x7E_EtronXHCI+9db1
Followup: MachineOwner
---------
Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.
Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free
Hard Drive/Storage
Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
- For how to upload a screenshot or file, read here
For errors on your Hard drive(s): How to Run Disk Check in Windows 7
System Temperature
Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor
Virus check
Scan your system with the following:
Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)
ESET online scanner - One-time virus scanner free with ESET online scanner
Run the scanners listed here: How to Scan Suspicious Files using Online Scanners
Please run these tests and report back the results
1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
6. Install all updates including Service Pack 1 - Learn how to install Windows 7 Service Pack 1 (SP1)
BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jun 13 00:49:25.473 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.127
BugCheck 1000007E, {ffffffffc0000005, fffff880041f0db1, fffff88003162518, fffff88003161d70}
*** WARNING: Unable to verify timestamp for EtronXHCI.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
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Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jun 13 00:05:49.254 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:08.909
BugCheck 1000007E, {ffffffffc0000005, fffff880043e2db1, fffff88003169518, fffff88003168d70}
*** WARNING: Unable to verify timestamp for EtronXHCI.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
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Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jun 12 10:35:10.253 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:09.923
BugCheck 1000007E, {ffffffffc0000005, fffff880053f3db1, fffff8800335b518, fffff8800335ad70}
*** WARNING: Unable to verify timestamp for EtronXHCI.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
Probably caused by : EtronXHCI.sys ( EtronXHCI+9db1 )
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
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