Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Microsoft Auto update then a BSOD and can't recover

13 Jun 2013   #1

Microsoft Auto update then a BSOD and can't recover

Hi Folks,

Be patient with me, I am not much of a Windows 7 guy. :) This morning my laptop notified me that I had a Windows security update, so I shutdown all of the applications and let it update. I am set up with auto-updates (yeah, I now know, not a great idea). So it went through its thing and then automatically rebooted. After it told me not to turn off the computer while it was updating, I waited and waited for what seemed to be a long time but might have been 15 minutes. I didn't turn it off and it started to come up, but then I got the BSOD. So I got the reboot screen and put it into safe mode and got the same BSOD. I went into the BIOS and did the Start-up test and it checked the memory, the hard disk, and both were fine. I thought, well OK, I had a repair CD, I will use it. I booted up with it and ran the disk repair, with the same results. I tried to recover from a previous recovery point, but it couldn't find any. With the recovery disk and selecting the command prompt, I can see the C: drive. As I can't get to the Start menu most of the fixes I have read will not work, so my question: is there a way from the command prompt to get rid of the update (revert to previous state), turn off automatic updates, and prevent the OS from installing the latest update?

Or do you know of a better way to approach this?


My System SpecsSystem Spec
13 Jun 2013   #2
x BlueRobot


How often does it BSOD in Safe Mode?

Although, technically your laptop is still bootable, this tutorial may give you some useful troubleshooting steps:
My System SpecsSystem Spec
14 Jun 2013   #3


It BSOD all the time in Safe Mode. Thanks for the link. I am going through it now.
My System SpecsSystem Spec

14 Jun 2013   #4
x BlueRobot


Thanks, and usually if it BSODs in Safe Mode, then it is most likely a hardware problem.

Do you know any of the Stop Codes for the BSODs when they happen? Although, I won't be able to find out the exact cause from them, it will help narrow down the cause slightly.
My System SpecsSystem Spec
17 Jun 2013   #5

Fixed - sort of

After hacking at this for a very long time, I decided to re-install from the boot disk Windows 7. I forgot how much I added and was surprised how many times it updated, but now I have learned my lesson and only do manual updates. Thanks for your help.
My System SpecsSystem Spec
17 Jun 2013   #6
x BlueRobot


Welcome :) Post back if you have any other BSODs.
My System SpecsSystem Spec

 Microsoft Auto update then a BSOD and can't recover

Thread Tools

Similar help and support threads
Thread Forum
Way to recover unsaved word docs that aren't in auto-backup folder?
I'm wondering if there's a way to recover documents that were lost during a PC reset, which are not appear in the auto-backup folder. Initially, after a forced reset, they did appear to be recovered, but then another reset was made, which forced Word to close, with all those documents still...
Microsoft Office
Black Screen,Taking forever to auto recover and it doesnt work
Everytime i boot up my computer it goes to the start up repair. If i let it do its thing it takes forever and gives me the error in the picture. If i press cancel it goes to a black screen and nothing happens. Nothing is plugged into it either.:confused: Thanks for the help!
General Discussion
No Auto Update is Auto Updating? Screenshot
I'm troubleshooting sound driver issues and have come across something peculiar. I tried shutting off the auto driver update for windows because I do not want the specific drivers that they are going to use. In the screenshot you can see that an installation occurs even with the setting turned off....
Stop Win7 Auto-update from auto restarting your computer
I've never been bit by this as I always save my work before walking away from the computer, but this may be of help to some of you.
Windows Updates & Activation
Microsoft Auto update
Hey Friends, I'm not sure where to post this. Anyways is there a way where we can disable automatic update for just one Microsoft product for example for SQL Server alone it really messing with my custom instance. If i could disable just for SQL that would be great Thanks in Advnace
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:16.
Twitter Facebook Google+