BSOD - EventID: 41, BugcheckCode 10, BugcheckParameter1 0xffffffffff


  1. Posts : 2
    Windows 7 Professional x64
       #1

    BSOD - EventID: 41, BugcheckCode 10, BugcheckParameter1 0xffffffffff


    Hi all,

    I'm getting a BSOD quite frequently now; about 2-3 a week. I'm fairly new at troubleshooting things myself and I've manage to find my dump files (attached). When these crashes happen I'm usually doing a lot of things at once (like photo editing, gaming, and browsing) but nothing my computer couldn't handle before. Can anyone help me further diagnose this problem? Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    AMD OverDrive
    Code:
    AODDriver2.sys              Thu Apr  5 15:23:37 2012 (4F7D6499)
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard  [br]  Known BSOD issues in Win7
    (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems. Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program. Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page) Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item. Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section. Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect. Sometimes the driver remains and continues to cause BSOD's.

    To remove a stubborn software:

       Information
    Revo Uninstaller
    Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

    Msinfo32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter > Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post. Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

    Scan your system with the following:

    Microsoft Safety Scanner - Microsoft Safety Scanner - System Requirements

    Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

    ESET online scanner - One-time virus scanner free with ESET online scanner

    Hard Drive/Storage

    Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition

    • For how to upload a screenshot or file, read here

    Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

    For errors on your Hard drive(s): How to Run Disk Check in Windows 7

    System Temperature

    Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

    Please disable and uninstall all logitech software for the time being.

    LVUSBS64.sys Sat Jul 26 21:06:36 2008 (488B3D7C)
    Logitech Camera driver
    Driver Reference Table - LVUSBS64.sys

    lv302a64.sys Fri May 1 04:41:07 2009 (49FA2903)[/B][/COLOR]
    Logitech Camera driver
    Driver Reference Table - lv302a64.sys

    lvrs64.sys Fri May 1 04:43:25 2009 (49FA298D)
    Logitech Camera driver
    http://www.carrona.org/drivers/driver.php?id=vrs64.sys

    LV302V64.SYS Fri May 1 04:43:26 2009 (49FA298E)
    Logitech Camera driver
    Driver Reference Table - LV302V64.SYS

    SFC /scannow to check windows for corruption:

    How to Repair Windows 7 System Files with System File Checker
    1. Click Start
    2. In the search box, type Command Prompt
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type
    sfc /scannow
    and hit enter.

    Memtest86+

    Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

       Note
    Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

       Tip
    Do this test overnight.


    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sun Jun 16 12:57:48.005 2013 (UTC + 6:00)
    System Uptime: 2 days 4:43:01.348
    BugCheck A, {ffffffffffffff90, 0, 0, fffff800032f200d}
    Probably caused by : hardware ( win32k!SURFACE::bDeleteSurface+3c8 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  lightroom.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jun 14 08:13:32.245 2013 (UTC + 6:00)
    System Uptime: 0 days 1:25:18.587
    BugCheck E3, {fffffa8010aad3f0, fffffa800a5a0440, 0, 2}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+19e63 )
    BUGCHECK_STR:  0xE3
    PROCESS_NAME:  svchost.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jun 14 06:47:32.949 2013 (UTC + 6:00)
    System Uptime: 0 days 1:23:27.291
    BugCheck C5, {fffffa80747d4178, 2, 1, fffff800033bb147}
    Probably caused by : afd.sys ( afd+49cb1 )
    BUGCHECK_STR:  0xC5_2
    PROCESS_NAME:  League of Lege
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      My Computer


  3. Posts : 2
    Windows 7 Professional x64
    Thread Starter
       #3

    Wow, I was not expecting such a professional and thorough reply. Thanks alot. I will try what you suggested and report back with results.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    You're welcome.

    I hope it works out for you!
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Hi..any update?:)
      My Computer


 

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