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| 17 Jun 2013 | #1 |
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My computer keeps crashing with random BSoDs!
Okay, so today, my computer has crashed FIVE TIMES for the most random reasons. I have also written the times that it crashed and what error it gave me.
1) BAD_POOL_HEADER (8:58 AM) I got this error while I was watching a video. 2) PAGE_FAULT_IN_NONPAGED_AREA (1:54 PM) I don't know how or why I got this error. I notice that this error was very common in Windows XP, so I have no idea why it happened in Windows 7! I was changing some network settings and then this happened. it also told me that win32k.sys was causing the problem. 3) BAD_POOL_CALLER (2:33 PM) I was trying to watch a video in iTunes when this error popped up. I have no idea why. 4) win32k.sys (2:42 PM) There's win32k.sys again. I don't know what's wrong with it. This one popped up when I tried to watch a video in iTunes again. 5) win32k.sys (2:53 PM) Once again, win32k.sys screwed something up with my computer. I have no idea what it's doing. Should I delete it? And this error came up when I tried to play a video in iTunes- for the third time! Again, I have no idea what's going on with my computer. And sorry, I'm unable to post any dump files in this thread. Please help me with this! ~shadowboy1795 |
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| 17 Jun 2013 | #2 |
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Please follow the Blue Screen of Death (BSOD) Posting Instructions
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| My System Specs |
| 18 Jun 2013 | #3 |
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I have the BSoD details. Is that what I forgot?
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| 18 Jun 2013 | #4 |
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Ok had a look through your files and a few thoughts off the top of my head:
Clean up your start up there are a lot of programs opening when you start your computer: Troubleshoot Application Conflicts by Performing a Clean Startup Uninstall Daemon tools it is a known causer of BSODs once daemon tools is uninstalled download and run this tool: DuplexSecure - Downloads when you run the tool if the uninstall button is grayed out you can close it you are done, if it is not click it and allow the tool to do its job. DO NOT click the install button you will install a driver known to cause BSODs. Update the following drivers they are causing problems: Code:
ad34fc28 8fa5afa8*** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys igdkmd32+0x458fa8 Please update the above driver from here: https://downloadcenter.intel.com/Default.aspx |
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| 18 Jun 2013 | #5 |
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Thank you for your reply. But I have an even bigger problem. I cannot start my computer and I can't go into safe mode either. It's giving me BAD_POOL_HEADER (0x19) and I can't boot into Recovery Mode either. I would do all of the things described in your post, but I can't since I can't log on.
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| My System Specs |
| 19 Jun 2013 | #6 |
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This tutorial details everything that can be done in the situation you find yourself in, please feel free to ask questions about any of the steps in the tutorial if you are having trouble:
Troubleshooting Windows 7 Failure to Boot |
| My System Specs |
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My computer keeps crashing with random BSoDs!
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