Randomly occuring "Memory Management" BSODs?

Hi,

Built me a new PC a couple of months ago with the general specs below;
OS; Windows 7 Home Premium x64
Motherboard; Asus P8Z77-V Pro
CPU; Intel Core i7-3770K CPU @ 3.50GHz
Memory; 2x 8GB Corsair XMS3 DDR3 PC12800/1600MHz CL11
Graphics card; Asus GeForce GTX 660 DirectCU II
Hard drives; 2 SSDs, 1 INTEL 60GB for the OS and another INTEL 160GB for other applications

I've been getting randomly occuring BSODs however, always with the cause "Memory Management". As for the timings of the BSODs, I've failed to discern any pattern. As far as I know, I've updated all drivers to the latest version.

I would appreciate any help and/or pointers as to the root of the problem. Packed SF Diag Tool attached.

Thanks,
PelleK63, Sweden

VistaKing said:

PelleK63


Test your memory . Look at the link below

RAM - Test with Memtest86+

   Tip

Take a look at Part 3 if any errors come up

Ok.

I have run a stress test on the memory before (calculating prime numbers with prime95.exe) which came up with no errors. I will however run the memtest overnight later when I go to bed just to be sure.

Later.

Ran the memtest as requested for seven passes and close to 17 hours. No errors.

Guess that means the BSODs are software related then?

Ok and thank you for your prompt replies

Welcome to the forums PelleK63,

I'm just having a look now, I'll post the results in a few minutes.

Code:

BugCheck 1A, {41790, fffffa80052c82d0, ffff, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+1d4cfc )

Code:

Usual causes:  Device driver, memory, kernel

This indicates that a severe memory management error has occurred, the first parameter (highlighted in blue) indicates that a page table page has become corrupt. The page table is used to store mappings between virtual and physical memory.

Remove:

Code:

Start Menu\Programs\Norton Internet Security
Start Menu\Programs\Norton

Norton is known to cause BSODs with Windows 7, please remove this program using the Norton Removal Tool, and then install and run full scans with these alternative products which have proven to work best with Windows 7, due to their lightweight nature on system resources and compatibility with the operating system.

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• Good and Free system security combination.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

• Driver Verifier - Enable and Disable

   Information

Additional Help - Using Driver Verifier to identify issues with Drivers

Ok.

Thanks you for both the welcome and the quick reply!

Funny ... I had a hunch that NIS could be the culprit, as that is about the only driver/program I haven't been able to verify that it isn't the problem.

Will do as you said and come back in ~two weeks if I have become free of the BSODs. If I'm not, I'll get back earlier :-P

Thanks for your support

Regards, PelleK63