BSOD ntoskrnl.exe - dump files attached


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD ntoskrnl.exe - dump files attached


    Can someone please help me, I get a BSOD about once a day, sometimes every other day. System boots back up ok but would like to solve it. I have zipped and attached the dump files.I am new here but from reading other threads it looks like some very knowledgeable and helpful people on here.

    Regards Guy
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,
    Unfortunately the installation appears non-genuine.
    The Key is that of a HP OEM computer - and the motherboard is a retail one by Asus.
    There is no point analysing your crash logs as your BSOD issues may stem from a counterfeit install.



    The best course of action will be to:
    • Purchase a legitimate Windows 7 licence.
    • Format the HDD.
    • Reinstall Windows and activate.

    Cheers

    Dave
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks


    I didnt realize that, not had machine long :-(. Sounds like a plan. Thanks
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    Post back once you get sorted if your still experiencing issues.
    and will be glad to help.

    cheers

    Dave
      My Computer


 

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