BSOD Fresh install of windows 7 home premium


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD Fresh install of windows 7 home premium


    After reloading win7 h.p. back to my laptop from the factory disks, and doing all windows updates, I am getting BSOD at what appears to be random times.

    Can be anywhere from a few minutes to an hour after rebooting.

    I have attached the .zip file created with the awesome SF_Diagnostic_Tool.

    Please let me know if I can provide any other information.

    Thanks for any help
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Security App
    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Your AVG can be a possible cause. Remove AVG and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

    Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

       Information
    • Do not start the free trial of MalwareBytes, unselect that option when prompted.


    • Update and make full scans with both separately.

    Start up

    Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
    Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
    How to Change, Add, or Remove Startup Programs in Windows 7

    SFC /scannow to check windows for corruption:

    How to Repair Windows 7 System Files with System File Checker
    1. Click Start
    2. In the search box, type Command Prompt
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type
    sfc /scannow
    and hit enter.

    Hard Drive/Storage

    Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition

    • For how to upload a screenshot or file, read here

    Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

    For errors on your Hard drive(s): How to Run Disk Check in Windows 7

    Virus check

    Scan your system with the following:

    Microsoft Safety Scanner - Microsoft Safety Scanner - System Requirements

    Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

    ESET online scanner - One-time virus scanner free with ESET online scanner

    Memtest86+
    Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

       Note
    Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

       Tip
    Do this test overnight.

    BSOD BUGCHECK SUMMARY
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\KamelKlutch\SF_20-06-2013\061313-37939-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`02a50000 PsLoadedModuleList = 0xfffff800`02c93670
    Debug session time: Thu Jun 13 13:55:46.474 2013 (UTC + 6:00)
    System Uptime: 0 days 0:43:39.097
    Loading Kernel Symbols
    ....................................................
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ...........
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89455d4f7, b3b7465ee6d41139, fffff80000b96bb0, 6}
    
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+1bb0 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the reply! I am going through this list and I will post what I find. Thanks again
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Hi,
    Did you find the cause of your BSOD's.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Any news?
      My Computer


 

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