C1E,C3,C6/7 BSODs with new 4770k


  1. Posts : 1
    Windows 7 SP1
       #1

    C1E,C3,C6/7 BSODs with new 4770k


    Hey guys,

    Just got a Z87x-UD3H and a 4770k and I am having a lot of problems with C1E,C3,C6/7.

    EIST is working fine, but having ANY of the above enabled causes random BSODs (1e,3b,d1,0a,50,24,19) the windows desktop manager to crash, and rarely the video driver.

    If ALL of the options are all disabled my system operates perfectly.

    Gigabyte claims it's because my psu is incompatible. I think that's crap because none of the options work. I was under the impression that was a totally different issue.


    Current Hardware:
    4770k @ stock
    Z87x-UD3H - 6i bios
    16GB (4x4) G-SKILL Ripjaws @1600MHZ 9-9-9-24 1.5 V (Memtest OK)
    EVGA GTX780
    Corsair 1000HX
    256GB Samsung 840 PRO
    128 GB Crucial C300
    279GB 2x Raptors in Raid 0
    500 GB WD Caviar
    Soundblaster X-Fi Titanium HD
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    I would suggest you to disable RAID. How to Disable RAID: 5 Steps - wikiHow

    Now boot the computer back. Is it booting OK with all the HDDs detected, including the 300 GB one? If not, enable RAID again and wait for next instruction.

    If yes, uninstall Marvell 91xx SATA 6G RAID Controller in Control Panel > Programs and features. Then follow Drivers - Clean Left over Files after Uninstall to get rid of any leftovers of the driver.

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    Make it sure that your SSDs are running with up-to-date firmware.


    • Crucial C300-CTFDDAC128M
    • Samsung 840 SSD.

    Let us know how the computer is running now.

    ____________________________________________________________________________________
    BSOD ANALYSIS
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff800038ccb05, 0, ffffffffffffffff}
    
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800038ccb05, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003b0c100
    GetUlongFromAddress: unable to read from fffff80003b0c1c0
     0000000000000000 Nonpaged pool
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExpInterlockedPopEntrySListFault16+0
    fffff800`038ccb05 498b08          mov     rcx,qword ptr [r8]
    
    BUGCHECK_STR:  0x1E_c0000005_R
    
    CUSTOMER_CRASH_COUNT:  2
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  wmpnetwk.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff8000391f728 to fffff800038d4c00
    
    STACK_TEXT:  
    fffff880`0ebeee68 fffff800`0391f728 : 00000000`0000001e ffffffff`c0000005 fffff800`038ccb05 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0ebeee70 fffff800`038d4282 : fffff880`0ebef648 00000000`00000002 fffff880`0ebef6f0 fffffa80`151be3f8 : nt! ?? ::FNODOBFM::`string'+0x487ed
    fffff880`0ebef510 fffff800`038d2b8a : fffffa80`09cef730 fffff800`038fa210 00000000`00000000 fffffa80`1577e010 : nt!KiExceptionDispatch+0xc2
    fffff880`0ebef6f0 fffff800`038ccb05 : 00000000`00000002 fffff800`038e46dd 80000003`46965867 fffff880`0ebef900 : nt!KiGeneralProtectionFault+0x10a
    fffff880`0ebef880 fffff800`038e46dd : 80000003`46965867 fffff880`0ebef900 fffff700`01080000 fffffa80`151be3f8 : nt!ExpInterlockedPopEntrySListFault16
    fffff880`0ebef890 fffff800`038e13fe : 00000000`00000001 00000000`0462d000 fffff880`0ebefae0 fffff680`00023168 : nt!MiResolveDemandZeroFault+0x14d
    fffff880`0ebef980 fffff800`038d2d2e : 00000000`00000001 00000000`0462d000 00000000`00000001 00000000`0462d000 : nt!MmAccessFault+0x5de
    fffff880`0ebefae0 000007fe`eb251274 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`0244f3b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`eb251274
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExpInterlockedPopEntrySListFault16+0
    fffff800`038ccb05 498b08          mov     rcx,qword ptr [r8]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!ExpInterlockedPopEntrySListFault16+0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6
    
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!ExpInterlockedPopEntrySListFault16+0
    
    BUCKET_ID:  X64_0x1E_c0000005_R_nt!ExpInterlockedPopEntrySListFault16+0
    
    Followup: MachineOwner
    ---------
      My Computer


 

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