Windows 7: Random Multiple BSOD

Icezed · 22 Jun 2013

Hi, i just bought a new pc few days ago and i kept getting BSOD, I've reinstalled my drivers, updating it, and even reinstalling my OS but the BSOD is still showing up until now. I really have no idea what the problem is with my pc, the only thing i know is the BSOD messages is not always the same. And yes, i can't collect more info about the BSOD i have occured because my pc is restarting too fast before i can read anything

FaberTech · 22 Jun 2013

unplug everything that is usb and see if it goes away

FaberTech · 22 Jun 2013

use this to help trouble shoot. i use it all the time. you can look up reports online with it to help you in the right direction.

Blue screen of death (STOP error) information in dump files.

Arc · 22 Jun 2013

The BSOD is caused by avast! File System Minifilter Driver

Code:

fffff880`04688248  fffff880`06f58aeaUnable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x1aea

Description here: Driver Reference Table - aswMonFlt.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Avast is blocking the Realtek PCIe GBE Family Controller.

Code:

fffff880`0470bab8  fffff880`02ce8e67Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x7e67

Which itself is not the latest version.

Code:

fffff880`04912000 fffff880`049d9000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Dec 26 22:47:50 2012 (50DB313E)
    CheckSum:         000CDEEE
    ImageSize:        000C7000

Update it from Realtek

Apparently your Hitachi 1 TB HDD is also getting some filter problems.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800470c6e8, fffff8800470bf40, fffff880012f98a5}

Probably caused by : Ntfs.sys ( Ntfs!NtfsProcessRollbackStruct+75 )

Followup: MachineOwner
---------

Most probably those are also caused by Avast, but better you perform a disc check. I would suggest you to take a Drive Fitness Test.

Let us know the results.

Icezed · 22 Jun 2013

Alright I have updated my Realtek driver, but the drive fitness test shows me nothing. You may take a look at the image i attached. As for avast uninstallation I'm doing it now

Arc · 22 Jun 2013

Uninstall Avast at first. It's the prime cause of BSODs as appeared.

If still the problems occur, we will use some other disc checks.

Icezed · 22 Jun 2013

Okay I have uninstalled avast. I'll report immediately when the BSOD appears again

Icezed · 23 Jun 2013

Oh no, the BSOD reappears and this time i got STOP : 0x0000001E message

Arc · 23 Jun 2013

Quote: Originally Posted by Icezed

Oh no, the BSOD reappears and this time i got STOP : 0x0000001E message

If you want to get it debugged, post it following the Blue Screen of Death (BSOD) Posting Instructions.

Icezed · 23 Jun 2013

Oh forgive my stupidity, here's the diagnostic file