ntoskrnl.exe problem

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  1. Posts : 21
    window7
       #1

    ntoskrnl.exe problem


    my laptop Is showing bluescreen and I guess there is some problem with this file ntoskrnl.exe please help
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 21
    window7
    Thread Starter
       #3

    here is the folder after the instructions I followed
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Your crash dumps are not showing any finite probable cause.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If memtest comes free of errors, enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
    __________________________________________________________________________________
    BSOD ANALYSIS:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89c58b4ec, b3b7465eeed6f2ae, fffff80000b96bb0, 6}
    
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+1bb0 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_STRUCTURE_CORRUPTION (109)
    This bugcheck is generated when the kernel detects that critical kernel code or
    data have been corrupted. There are generally three causes for a corruption:
    1) A driver has inadvertently or deliberately modified critical kernel code
     or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
    2) A developer attempted to set a normal kernel breakpoint using a kernel
     debugger that was not attached when the system was booted. Normal breakpoints,
     "bp", can only be set if the debugger is attached at boot time. Hardware
     breakpoints, "ba", can be set at any time.
    3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
    Arguments:
    Arg1: a3a039d89c58b4ec, Reserved
    Arg2: b3b7465eeed6f2ae, Reserved
    Arg3: fffff80000b96bb0, Failure type dependent information
    Arg4: 0000000000000006, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nt_fffff80000b95000+1bb0
    fffff800`00b96bb0 48895c2408      mov     qword ptr [rsp+8],rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x109
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`033a85d8 00000000`00000000 : 00000000`00000109 a3a039d8`9c58b4ec b3b7465e`eed6f2ae fffff800`00b96bb0 : nt!KeBugCheckEx
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt_fffff80000b95000+1bb0
    fffff800`00b96bb0 48895c2408      mov     qword ptr [rsp+8],rbx
    
    SYMBOL_NAME:  nt_fffff80000b95000+1bb0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt_fffff80000b95000
    
    IMAGE_NAME:  ntoskrnl.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5149a99c
    
    FAILURE_BUCKET_ID:  X64_0x109_6_nt_fffff80000b95000+1bb0
    
    BUCKET_ID:  X64_0x109_6_nt_fffff80000b95000+1bb0
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 21
    window7
    Thread Starter
       #5

    after enabling the driver verifier my laptop is getting hung but its not displaying any bluescreen
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Have you took the memtest? If not, disable DV now and go for it.
      My Computer


  7. Posts : 21
    window7
    Thread Starter
       #7

    "If Memtest does not automatically boot, go into the BIOS and change the CD drive or USB drive to be the first to boot." what does exactly means? how am I supposed to do it?
      My Computer


  8. Posts : 21
    window7
    Thread Starter
       #8

    this is the bluescreen that has appeared again
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D89EBA46F0
    BCP2: B3B7465EF13884B2
    BCP3: FFFFF80000B96BB0
    BCP4: 0000000000000006
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\062613-19156-01.dmp
    C:\Users\HP\AppData\Local\Temp\WER-76643-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

      My Computer


  10. Posts : 21
    window7
    Thread Starter
       #10

    It has not detected any errors
      My Computer


 
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