New
#1
BSOD only when i shutdown or restart the computer - new install
I have followed all the rules and attached the results of the SF Diagnostic Tool.
My new laptop runs fine but when I shut it down or restart it, I get the blue screen and when I start the computer again it tells me that Windows was not shut down properly. It was running fine for approximately 2 weeks.
The only two things that I have installed the past few days were CCleaner and iTunes. I tried to uninstall both to no avail.
I know it could be worse and the system could me crashing while running, but this is still a huge annoyance and affects my operation with it.
Thanks for any help you can offer. I came here first instead of trying all the other shenanigans people suggest with sweepers and such.