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Please use this tool to update your profile specs
Whats your PSU wattage
Please use this tool to update your profile specs
Whats your PSU wattage
I've updated my profile specs. My PSU is the following: Corsair tx750w
Also, is there a way to check if my hard disk is still good? I'm using an SSD and I heard the life expectancy of SSD is lower then regular HDs. I'm currently using the follow HDD as my main one: INTEL SSDSC2CW120A3
Please run Crystal Disk and post a snapshot of the SMART values here for each HDD/SSD
Please see attached.
More updates:
So I decided to run the Driver Verifier from the SF_Diagnostic_Too, it told me to scheduled for the next restart and so I did. During the next restart it BSODed and I couldn't successfully reboot again. It kept suggesting to restore to previous working state or to start windows normally. When I clicked on start normally it always BSODed. When I clicked on restore, sometime during the restore it kept crashing and restarting (no BSOD just plain restart). So I decided to do the trick I mentioned in my previous post... I hit the power switch at the back of my computer on the power supply and restarted the computer... this time when I clicked restore, it managed to successfully go through the restore process and I'm able to login into windows again... WEIRD!
I can't believe its so hard to figure out whats wrong with this stupid PC!
EDIT: uploaded another SF Diag log... seems to be not very useful? since nobody can really tell anything useful from it...
Naft
The crystaldisk info... all the drives look fine..
The memtest you have done looks fine.
As far i can tell the system need a min of 600W so PSU is good to go.
Since you have enabled the device verifier.. and you did get a BSOD.... that would mean one of the drivers could be a probable cause.... could you upload the latest sfdiag will look and advice.
Also use HwMonitor to post a snapshot of the temps
Thanks, I've already attached the latest sf logs to my previous post... I'll try run the new tool shortly as well
Hmmm
The latest BSOD 071413-16239-01.dmp points to dtsoftbus01.sys
I thought you removed this ??? If its done .. then use this tool to remove SPTDCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C9, {23e, fffff88001c01324, fffff9800739eea0, 0} Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for dtsoftbus01.sys *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 ) Followup: MachineOwner ---------
Rest of the BSOD's all point to Bugcheck 124 which in most cases in hardware error... which i mentioned in my first post.. could very well be the processor or motherboard or due to high temps... Unfortunately, its pointing to pshed.dll (Platform Specific Hardware Error Detection) file on your system does not have public symbols published, so it is not possible analyse the dumps.
However... looking at the only at the latest dump 071413-16239-01.dmp and checking the bios info.. shows that ... you Processor is overclocked. The processor stock speed is 2.67GHz and its running at 2.8GHz (marked in RED below) ???
Thats why i asked you for the Temps ... i would suggest you to reset the BIOS to default or better still remove the CMOS battery and reset the BIOS... Do this and let me knowCode:2: kd> !sysinfo smbios [SMBIOS Data Tables v2.4] [DMI Version - 36] [2.0 Calling Convention - No] [Table Size - 1093 bytes] [BIOS Information (Type 0) - Length 24 - Handle 0000h] Vendor Award Software International, Inc. BIOS Version F11 BIOS Starting Address Segment e000 BIOS Release Date 07/19/2010 BIOS ROM Size 200000 BIOS Characteristics 07: - PCI Supported 09: - Plug and Play Supported 11: - Upgradeable FLASH BIOS 12: - BIOS Shadowing Supported 15: - CD-Boot Supported 16: - Selectable Boot Supported 19: - EDD Supported 22: - 360KB Floppy Supported 23: - 1.2MB Floppy Supported 24: - 720KB Floppy Supported 25: - 2.88MB Floppy Supported 26: - Print Screen Device Supported 27: - Keyboard Services Supported 28: - Serial Services Supported 29: - Printer Services Supported 30: - CGA/Mono Services Supported BIOS Characteristic Extensions 00: - ACPI Supported 01: - USB Legacy Supported 04: - LS120-Boot Supported 05: - ATAPI ZIP-Boot Supported 08: - BIOS Boot Specification Supported 10: - Specification Reserved BIOS Major Revision 255 BIOS Minor Revision 255 EC Firmware Major Revision 255 EC Firmware Minor Revision 255 [System Information (Type 1) - Length 27 - Handle 0001h] Manufacturer Gigabyte Technology Co., Ltd. Product Name P55M-UD4 Version Serial Number UUID 00000000-0000-0000-0000-000000000000 Wakeup Type Power Switch SKUNumber Family [BaseBoard Information (Type 2) - Length 8 - Handle 0002h] Manufacturer Gigabyte Technology Co., Ltd. Product P55M-UD4 Version x.x Serial Number [System Enclosure (Type 3) - Length 17 - Handle 0003h] Manufacturer Gigabyte Technology Co., Ltd. Chassis Type Desktop Version Serial Number Asset Tag Number Bootup State Unknown Power Supply State Unknown Thermal State Unknown Security Status Unknown OEM Defined 0 [Processor Information (Type 4) - Length 35 - Handle 0004h] Socket Designation Socket 1156 Processor Type Central Processor Processor Family 01h - Other Processor Manufacturer Intel Processor ID e5060100fffbebbf Processor Version Intel(R) Core(TM) i5 CPU Processor Voltage 87h - 0.7V External Clock 133MHz Max Speed 4000MHz Current Speed 2800MHz Status Enabled Populated Processor Upgrade Socket 478 L1 Cache Handle 000ah L2 Cache Handle 000bh L3 Cache Handle [Not Present] Serial Number Asset Tag Number Part Number [Memory Controller Information (Type 5) - Length 24 - Handle 0005h] Error Detecting Method 04h - 8-bit Parity Error Correcting Capability 04h - None Supported Interleave 03h - One Way Interleave Current Interleave 03h - One Way Interleave Maximum Memory Module Size 0ah - 1024MB Supported Speeds 0001h - Other Supported Memory Types 0001h - Other Memory Module Voltage 5V Number of Memory Slots 4 Memory Slot Handle 0006h Memory Slot Handle 0007h Memory Slot Handle 0008h Memory Slot Handle 0009h Enabled Err Correcting Caps 04h - None [Memory Module Information (Type 6) - Length 12 - Handle 0006h] Socket Designation A0 Bank Connections 1fh - 1 Current Speed 31ns Current Memory Type 0001h - Other Installed Size 0ch - 4096 [single bank] Enabled Size 0ch - 4096 [single bank] Error Status 00h - [No Errors] [Memory Module Information (Type 6) - Length 12 - Handle 0007h] Socket Designation A1 Bank Connections 2fh - 2 Current Speed 47ns Current Memory Type 0002h - Unknown Installed Size 7fh - [Not Installed] [single bank] Enabled Size 7fh - [Not Installed] [single bank] Error Status 00h - [No Errors] [Memory Module Information (Type 6) - Length 12 - Handle 0008h] Socket Designation A2 Bank Connections 3fh - 3 Current Speed 63ns Current Memory Type 0001h - Other Installed Size 0ch - 4096 [single bank] Enabled Size 0ch - 4096 [single bank] Error Status 00h - [No Errors] [Memory Module Information (Type 6) - Length 12 - Handle 0009h] Socket Designation A3 Bank Connections 4fh - 4 Current Speed 79ns Current Memory Type 0002h - Unknown Installed Size 7fh - [Not Installed] [single bank] Enabled Size 7fh - [Not Installed] [single bank] Error Status 00h - [No Errors] [Cache Information (Type 7) - Length 19 - Handle 000ah] Socket Designation Internal Cache Cache Configuration 0180h - WB Enabled Int NonSocketed L1 Maximum Cache Size 0040h - 64K Installed Size 0040h - 64K Supported SRAM Type 0020h - Synchronous Current SRAM Type 0020h - Synchronous Cache Speed 0ns Error Correction Type Unknown System Cache Type Unknown Associativity Unknown [Cache Information (Type 7) - Length 19 - Handle 000bh] Socket Designation External Cache Cache Configuration 0181h - WB Enabled Int NonSocketed L2 Maximum Cache Size 0800h - 2048K Installed Size 2000h - 8192K Supported SRAM Type 0020h - Synchronous Current SRAM Type 0020h - Synchronous Cache Speed 0ns Error Correction Type Unknown System Cache Type Unknown Associativity Unknown [Physical Memory Array (Type 16) - Length 15 - Handle 0014h] Location 03h - SystemBoard/Motherboard Use 03h - System Memory Memory Error Correction 03h - None Maximum Capacity 33554432KB Memory Error Inf Handle [Not Provided] Number of Memory Devices 4 [Memory Device (Type 17) - Length 27 - Handle 0015h] Physical Memory Array Handle 0014h Memory Error Info Handle [Not Provided] Total Width 2304 bits Data Width 2244 bits Size 4096MB Form Factor 09h - DIMM Device Set [None] Device Locator A0 Bank Locator Bank0/1 Memory Type 02h - Unknown Type Detail 0000h - Speed 1333MHz Manufacturer Serial Number Asset Tag Number Part Number [Memory Device (Type 17) - Length 27 - Handle 0016h] Physical Memory Array Handle 0014h Memory Error Info Handle [Not Provided] Total Width [Unknown] Data Width [Unknown] Size [Not Populated] Form Factor 09h - DIMM Device Set [None] Device Locator A1 Bank Locator Bank2/3 Memory Type 02h - Unknown Type Detail 0000h - Speed 0MHz Manufacturer Serial Number Asset Tag Number Part Number [Memory Device (Type 17) - Length 27 - Handle 0017h] Physical Memory Array Handle 0014h Memory Error Info Handle [Not Provided] Total Width 2304 bits Data Width 2244 bits Size 4096MB Form Factor 09h - DIMM Device Set [None] Device Locator A2 Bank Locator Bank4/5 Memory Type 02h - Unknown Type Detail 0000h - Speed 1333MHz Manufacturer Serial Number Asset Tag Number Part Number [Memory Device (Type 17) - Length 27 - Handle 0018h] Physical Memory Array Handle 0014h Memory Error Info Handle [Not Provided] Total Width [Unknown] Data Width [Unknown] Size [Not Populated] Form Factor 09h - DIMM Device Set [None] Device Locator A3 Bank Locator Bank6/7 Memory Type 02h - Unknown Type Detail 0000h - Speed 0MHz Manufacturer Serial Number Asset Tag Number Part Number [Memory Array Mapped Address (Type 19) - Length 15 - Handle 0019h] Starting Address 00000000h Ending Address 007fffffh Memory Array Handle 0014h Partition Width 01 [Memory Device Mapped Address (Type 20) - Length 19 - Handle 001ah] Starting Address 00000000h Ending Address 003fffffh Memory Device Handle 0015h Mem Array Mapped Adr Handle 0019h Partition Row Position 01 Interleave Position [None] Interleave Data Depth [None] [Memory Device Mapped Address (Type 20) - Length 19 - Handle 001bh] Starting Address 00000000h Ending Address 00000000h Memory Device Handle 0016h Mem Array Mapped Adr Handle 0019h Partition Row Position 01 Interleave Position [None] Interleave Data Depth [None] [Memory Device Mapped Address (Type 20) - Length 19 - Handle 001ch] Starting Address 00400000h Ending Address 007fffffh Memory Device Handle 0017h Mem Array Mapped Adr Handle 0019h Partition Row Position 01 Interleave Position [None] Interleave Data Depth [None] [Memory Device Mapped Address (Type 20) - Length 19 - Handle 001dh] Starting Address 00000000h Ending Address 00000000h Memory Device Handle 0018h Mem Array Mapped Adr Handle 0019h Partition Row Position 01 Interleave Position [None] Interleave Data Depth [None]
I've uploaded a screenshot of the temps as well as the Monitor and SMBus data files.
Regarding Daemon Tools Lite, I uninstalled and then reinstalled it few days later since I was still getting BSODs that weren't related.... I uninstalled it again, just now, just to be sure.
Is there a way for me to attach public symbols so we can get to the bottom of this?
This is very weird to me, since I never overclocked my processor... at least not willingly...
As I mentioned before, temps are uploaded to this post.
Also, I'm about to reset BIOS to default and/or remove the battery to do a hard reset. Keep you posted on that one...
Thank you!!
So I check my BIOS setting before resetting it to default and I can see that it is in fact running at 2.66ghz (see 1.jpg attached). However, also in 3.jpg attached you can see "Inter Turbo Boost Tech" setting is set to "Auto" which will explain why the processor runs at 2.8 some times.... Also in 2.jpg you can see some general status...
After gathering the above info, I reset my BIOS to "Optimized Default Settings" which was one of the options in my BIOS. Lets see if I can get a BSOD again..