BSOD Old Install and now New

Hornetville · 24 Jun 2013

This issue happens when browsing, virus scanning, anything like that.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 872E6024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062413-19718-01.dmp
C:\Users\PC2\AppData\Local\Temp\WER-22276-0.sysdata.xml

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Since writing this the Memtest86+ has found 2045 errors so far and it's still running the test.

Vir Gnarus · 24 Jun 2013

I think you answered yourself. Memtest found errors, so it's best to approach the memory first. I did notice that the 0x124 crashdumps reported the CPU has detected an error when attempting memory access. Which memory it's trying to access I'm not sure (it did say L0 cache but that may be the destination). It did say it occurred with the memory bus though, so most likely it's pointing back to the motherboard/RAM as being suspect.

I'd say start pulling memory sticks out and testing with Memtest to see if any of them show up bad/clean. If they all show up bad somehow, then most likely it's some other issue (motherboard/cpu/psu). I'd start with PSU/Motherboard before I approach the CPU.

Analysts:

Code:

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 872fc594, 0, 0}

TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2
Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1: kd> !errrec 872fc594
===============================================================================
Common Platform Error Record @ 872fc594
-------------------------------------------------------------------------------
Record Id     : 01ce70d1106b0543
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/24/2013 11:50:50 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 872fc614
Section       @ 872fc6ec
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x000000000001067a
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 872fc65c
Section       @ 872fc7ac
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 7a 06 01 00 00 08 04 00 - fd e3 08 0c ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 872fc7ac

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 872fc6a4
Section       @ 872fc82c
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
  Status      : 0xf200084000000800