Random BSoD BCC 124

Page 1 of 2 12 LastLast

  1. Posts : 10
    64bit win7 ultimate
       #1

    Random BSoD BCC 124


    I'm about at wit's end with this garbage computer. :/ its a recent build, was running like a dream for about a week or two and now it wont stop BSoDing.
    It runs fine in safe mode, i ran chkdsk and the windows memtest, all ok.
    I ran the asus system repair tools, it passed all of those tests.
    I even wiped it to see if maybe it was a driver issue, but when I reinstalled everything it continues to BSoD.
    Machine specs:
    SAPPHIRE 100354OC-2L Radeon HD 7870 GHz Edition 2GB 256-bit GDDR5 PCI Express 3.0 x16 CrossFireX Support Video Card
    ASUS SABERTOOTH Z87 mobo
    CORSAIR Enthusiast Series TX850M 850W ATX12V v2.31 / EPS12V v2.92 PSU
    Intel Core i7-4770K Haswell
    G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL10D-16GBXL
    NZXT Kraken X40 RL-KRX40-01 140mm cpu cooler
    the cpu stays around 30-40degrees celsius.
    Diagnostic info is currently attached.
    Please. If anyone can help me it will be EXTREMELY appreciated.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
    How To Clear CMOS (Reset BIOS)

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Let us know the results.
    ________________________________________________________________________________
    BSOD ANALYSIS:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800dd14028, ff800000, 124}
    
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800dd14028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`03172b58 fffff800`0321e903 : 00000000`00000124 00000000`00000000 fffffa80`0dd14028 00000000`ff800000 : nt!KeBugCheckEx
    fffff880`03172b60 fffff800`033db513 : 00000000`00000001 fffffa80`0dcc51d0 00000000`00000000 fffffa80`0dcc5220 : hal!HalBugCheckSystem+0x1e3
    fffff880`03172ba0 fffff800`0321e5c8 : 00000000`00000728 fffffa80`0dcc51d0 fffff880`03172f30 fffff880`03172f00 : nt!WheaReportHwError+0x263
    fffff880`03172c00 fffff800`0321df1a : fffffa80`0dcc51d0 fffff880`03172f30 fffffa80`0dcc51d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`03172d50 fffff800`0321ddd5 : 00000000`00000008 00000000`00000001 fffff880`03172fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`03172d90 fffff800`03211e88 : 00000000`00000001 fffff880`0316a180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`03172dc0 fffff800`032c57ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`03172df0 fffff800`032c5613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`03172f30 fffff880`045cbc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`03192c58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 10
    64bit win7 ultimate
    Thread Starter
       #3

    unfortunately I can't install using the cWindows update tool because any install crashes my pc :-(
    I haven't overclocked anything in my machine, I'm pretty happy with leaving it stock.
    that error report mentions an intel file, is that a bad driver or is it from a bad part?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

    Follow the guidance step by step.
      My Computer


  5. Posts : 10
    64bit win7 ultimate
    Thread Starter
       #5

    Arc said:
    I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

    Follow the guidance step by step.
    Was that in addition to the memtest and prime/etc tests?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Do it first, as the service pack is must be there.

    If still the same 0x124 BSOD occurs, we would take the hardware tests.
      My Computer


  7. Posts : 10
    64bit win7 ultimate
    Thread Starter
       #7

    Arc said:
    I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

    Follow the guidance step by step.
    I dont have a lan connection, should i install the lan drivers off my motherboard install disk?

    edit 1: did that and got a bsod before updates finished noticed some non defaults in my cmos so I told it to reset. trying update again
    I'll post if that fails again

    edit 2:
    got a few error codes with update but they were easily fixed, I'm currently at SP1 should I install my water cooler software and the catalyst center for my video card?
    Last edited by eutherin; 26 Jun 2013 at 18:17.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Install all the other drivers, the display driver too, but try to keep away from CCC itself. Its often problematic.

    If the BSODs continue, post following the BSOD posting instructions.
      My Computer


  9. Posts : 10
    64bit win7 ultimate
    Thread Starter
       #9

    hm. it installed when I was installing.drivers. should I uninstall it? thank you so much again for the help! is there anything I can do to help give back to the site?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Apparently not.... but if your issue is solved at any time, mark this thread as solved, which will help us to index threads properly and efficiently :)

    Now observe how the computer is running. If it is causing any more issue, let us know.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:23.
Find Us